Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

(Stacy) Lim Pei Ling

Sales Advisor

Summary

Hardworking employee enthusiastic about learning car field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Friendly Sales Advisor knowledgeable about car products and skilled at connecting customers with solutions. Adept at listening to needs and conveying information. Poised to leverage sales and service expertise developed over 1 years in Industry.

Overview

10
10
years of professional experience
4
4
Languages

Work History

Sales Advisor

Pantas Motors (M) Sdn Bhd
Bukit Tinggi
03.2023 - Current
  • Developed strong relationships with clients, resulting in increased repeat business and referrals.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Built relationships with customers and community to establish long-term business growth.
  • Prepared purchased vehicles and completed final delivery checks.
  • Prepared sales presentations for clients showing success and credibility of products.

Customer Service Manager

Tamron Group Sdn Bhd
Pandamaran
05.2018 - 02.2023
  • Developed new scripts and guidelines for team members, resulting in more consistent messaging and better overall communication with customers.
  • Boosted customer retention rates through exceptional problem-solving skills and relationship-building efforts.
  • Collaborated with marketing department to launch and manage promotional activities and campaigns.
  • Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.

Customer Service

Impiana Gallery Home Sdn Bhd
Kapar
01.2014 - 05.2018
  • Developed customer service scorecards to measure customer service performance.
  • Provided outstanding customer service.
  • Evaluated customer service standards, policies and procedures to verify customer service goal achievement.
  • Developed a deep understanding of customer service principles and customer service best practices.

Education

UPSR -

SJK(c) Pandamaran A
Pandamaran
2019

SPM -

SMK Batu Unjur
Bukit Tinggi
2013

Skills

Customer service experience

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Timeline

Sales Advisor

Pantas Motors (M) Sdn Bhd
03.2023 - Current

Customer Service Manager

Tamron Group Sdn Bhd
05.2018 - 02.2023

Customer Service

Impiana Gallery Home Sdn Bhd
01.2014 - 05.2018

UPSR -

SJK(c) Pandamaran A

SPM -

SMK Batu Unjur

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(Stacy) Lim Pei LingSales Advisor