SRI VITYA RAJAH

General Staff to Store Manager

Cold Storage Singapore (7 Eleven)

06.2006 - 12.2023

Inventory and ordering, Leadership, Customer service, Managing staff, Prepare schedule, Maintain store standards
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Completed point of sale opening and closing procedures.
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Rotated merchandise and displays to feature new products and promotions.
Approved regular payroll submissions for employees.
Managed inventory control, cash control, and store opening and closing procedures.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Developed and implemented successful staff incentive programs to motivate employees.
Assisted with hiring, training and mentoring new staff members.
Trained and guided team members to maintain high productivity and performance metrics.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Reported issues to higher management with great detail.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.