Summary
Overview
Work History
Education
Skills
Affiliations
Work Availability
Languages
Certification
Timeline
Generic
SRI SIVASANKARI

SRI SIVASANKARI

Summary

Detail-oriented and results-driven ERP specialist with 20 years of experience in implementing and optimizing ERP systems, including SAP and NetSuite. Proven track record in streamlining business processes, improving operational efficiency, and delivering effective solutions. Strong analytical skills and a collaborative approach to project management.

Overview

20
20
years of professional experience
3
3
Language
4
4

Years of University Graduate

Work History

Regional Sales Director

RSD, Elite Elevators Sdn Bhd
wangsa Maju, Kuala Lumpur
05.2023 - 08.2024
  • Drives manage, and executes the business and revenue of sales team developments
  • Help promote a company culture that encourages top performance and high morale
  • Collaborated with cross-functional teams to define system requirements and ensure alignment with business goals
  • Provide training and support to end-users, enhancing their understanding and usage of ERP systems
  • Analyses regional market dynamics to maximize existing successes and create new sales growth opportunities
  • Oversee budgeting, reporting, planning, and auditing
  • Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations
  • Work with the board of directors to determine values and mission, and plan for short and long-term goals
  • Identify and address problems and opportunities for the company along with MIS and L&D department
  • Support worker communication with the management team – Regional Manager
  • Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for sales based on every eco-system, equipment utilization, inventory management, and shipping
  • Manage data migration and integration between
  • NetSuite and existing systems, ensuring accuracy and minimal disruption
  • Educates team on significant industry factors including competitive products, regulations, trends, customer needs, and pricing
  • Updates Sales force, Asana to assign task, and Sign In application to check order punch for the sales volume
  • Ensures that the regional sales plan is aligned with and supports the corporate revenue goal
  • Work with digital marketing team with content creating and website coordinating
  • Develop a network of contacts to attract new clients, research new market opportunities, and oversee growth projects, making sales projections and forecasting revenue in line with projected income
  • Recruits, hires, and trains staff members, forester a successful and positive team environment
  • Establishes and reports on metrics to measure team performance, corrects deficiencies where necessary
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.

Business Development Manager

DIBIZ Malaysia Sdn Bhd
11.2022 - 05.2023
  • Work closely with CEO & COO and Technical team to set and/or implement sales policies, procedures, and systems and to follow through with implementation for business development
  • Assisted in the deployment of NetSuite, customizing dashboards and reports to meet departmental needs
  • Developed training materials and conducted workshops for staff, improving overall user satisfaction with ERP systems
  • Develop, implement, and review operational sales and procedures for smallholder, dealer and mills
  • Help promote a company culture that encourages top performance and high morale
  • Provide presentation of Dibiz SaaS & Marketplace platform incentivises all stakeholders in the sustainable palm oil value chain through traceability, trust and transparency in supply chain
  • Oversee budgeting, reporting, planning, and auditing
  • Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations
  • Work with the board of directors to determine values and mission, and plan for short and long-term goals
  • Identify and address problems and opportunities for the company along with technical teams for the mobile application
  • Support worker communication with the management team
  • Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for sales based on every eco-system, equipment utilization, inventory management, and shipping
  • Analyse and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes
  • Manage relationships with key operations dealers, manufacturer and strategic global partner
  • Updates CRM, and create campaign along with webinar with other service providers
  • Communicate with legal counsel and safety department to ensure all processes remain compliant with OSHA health and safety regulations and other governmental regulations
  • Work with digital marketing team with content creating and website coordinating
  • Develop a network of contacts to attract new clients, research new market opportunities, and oversee growth projects, making sales projections and forecasting revenue in line with projected income.

Sales and Operation Manager

Simply Nasion Imperium Sdn Bhd
09.2022 - 11.2022
  • Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation
  • Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data, and reduce sub-rental expenses
  • Create Job description for outlet retail position
  • Developed training materials and conducted workshops for staff, improving overall user satisfaction with ERP systems
  • Develop, implement, and review operational policies and procedures
  • Assist HR with recruiting when necessary
  • Help promote a company culture that encourages top performance and high morale
  • Provide training for outlet retail staff
  • Oversee budgeting, reporting, planning, and auditing
  • Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations
  • Work with the board of directors to determine values and mission, and plan for short and long-term goals
  • Identify and address problems and opportunities for the company
  • Support worker communication with the management team
  • Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management, and shipping
  • Analyse and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes
  • Manage relationships with key operations vendors
  • Track vendor pricing, rebates, and service levels
  • Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees
  • Communicate with legal counsel and safety department to ensure all processes remain compliant with OSHA health and safety regulations and other governmental regulations.

Assistant Manager

Peterson Projects & Solutions
02.2020 - 08.2022
  • To establish documentation for industries’ management systems
  • Production process auditing and quality control as per ISO9001
  • To monitor and provide accompaniment way of approach in implementation various kinds of management systems
  • Conduct business process analysis to identify areas for improvement, leading to streamlined workflows in
  • Operation
  • Well versed in all type of documentations in operating a firm’s accounts/housing development/environment sustainability
  • General office management and overall business administration for Peterson Malaysia
  • Handling and manages a divisions’ operation
  • Corporate management including submission of daily, monthly and yearly progress report on productivity and costing
  • Ensure that continuous implementation of Company’s key targets on achievements in all operation levels
  • Having excellent exposure in being a credible management executive on formulating and enhancing cost and operation effective management
  • Engage with Senior/Top Management in reviewing SOPs, SWPs, Policies, Objectives, and other management plans
  • Functioned as a liaison between departments within the company
  • Maintain good working relationships with existing clients previously to enhance client retention and new sales through referrals and references
  • Developed and maintained store filing systems and records
  • Scheduled appointments, processed expense reports and mileage
  • Develop and execute yearly business plan and focus on opportunities for Peterson Malaysia
  • Processing of all types of high volume incoming and outgoing mails, UPS, FedEx, private couriers
  • Responsible for invoices issuance and Accounts payable
  • Attending conferences, meetings, and training events
  • Researching organizations and markets to find new opportunities
  • Contacting potential clients to establish communication and arrange meetings
  • Review applications and source for recruiters and HR services
  • Performs filing and recordkeeping Data Entry into system
  • Ensuring all transactions are processed in an accurate manner and are accounted for properly
  • Uphold all function of operations, maintaining the branches' computer system, phone system, inventory, and financial coordination
  • Assisting in drafting proposal and standard agreements
  • Handling CSR projects and Training Co-ordinating
  • Handling Soft skills training and digital marketing & sales for Peterson Malaysia
  • Projects Involvement:
  • Public trainings, deducing Correction Action Plan (CAP), ad-hoc consultation for maintenance of the management systems, internal audits, technical training & scheme understanding co-ordination task.

Store Manager

A Little Larger Boutique
01.2020 - 01.2021
  • Completes store operational requirements by scheduling and assigning employees, following up on work results
  • Maintains store staff by recruiting, selecting, orienting, and training employees
  • Maintains store staff job results by coaching, counselling, and disciplining employees, planning, monitoring, and appraising job results
  • Achieves financial objectives by preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions
  • Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
  • Ensures availability of merchandise and services by approving contracts, maintaining inventories
  • Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends
  • Markets merchandise by studying advertising, sales promotion, and display plans; analysing operating and financial statements for profitability ratios
  • Secures merchandise by implementing security systems and measures
  • Protects employees and customers by providing a safe and clean store environment
  • Maintains the stability and reputation of the store by complying with legal requirements
  • Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
  • Contributes to team effort by accomplishing related results as needed.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Group General Manager

RMK Logistics Sdn Bhd
04.2019 - 02.2020
  • Handling and manages overall divisions’ day-to-day operation
  • Work collaboratively with Product Development Team to assess current projections
  • Own ultimate responsibility for successfully meeting or exceeding sales goals
  • Stay up to date on current market trends and manage Finance Department on the growth achievement – profit & lost
  • Identify and develop new and existing referral sources to develop successful referring relationships.
  • Actively identify and generate prospects through strategic sales strategies focusing on customers in target markets
  • Build creative content for use on our Digital Marketing Channels
  • Oversee day-to-day sales, pipeline monitoring and forecasting to better understand the market
  • Continually assess our marketing techniques and their efficacy in affecting sales
  • Stay up to date on current market trends and manage Finance Department on the growth achievement – profit & lost
  • Ensure employees work productively and develop professionally
  • Evaluate and improve operations and financial performance
  • Prepare regular reports for upper management
  • Liaising and negotiating with suppliers, manufacturers, retailers, and consumers
  • Planning and managing logistics, warehouse, transportation, and customer services
  • Research ideal shipping techniques, routing, and carriers
  • Ensure all operations adhere to laws, guidelines, and ISO requirements
  • Proficient in standard logistics software - My cargo/Logistics software
  • Ability to work independently and handle multiple projects (Air freight logistic with Air Asia and sea freight with Northport and Westport
  • Record of successful distribution and logistics management - certified SAFFLA membership

Education Manager/Lecturer

MAHSA University
07.2015 - 04.2019
  • Completes Educational operational requirements by scheduling and assigning employees, following up on work results
  • Maintains staff by recruiting, selecting, orienting, and training employees
  • Maintains staff job results by coaching, counselling, and disciplining employees, planning, monitoring, and appraising job results
  • Achieves financial objectives by preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions
  • Identifies current and future student’s requirements by establishing rapport with potential and actual students and parent’s position to understand educational requirements
  • Ensures availability of merchandise and services by approving contracts, maintaining inventories
  • Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
  • Markets merchandise by studying advertising, sales promotion, and display plans; analysing operating and financial statements for profitability ratios
  • Secures merchandise by implementing security systems and measures
  • Maintains the stability and reputation of the college by complying with legal requirements
  • Determines marketing strategy changes by reviewing operating and financial statements and Marketing sales records
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
  • Contributes to team effort by accomplishing related results as needed
  • Teach Vocational courses for Business Communication, and Marketing subject
  • Besides teaching SPM students for mastering their future with the right choice of their higher-level education

Education Facilitator (Special Education Teacher)

Nuerobrain Center
04.2012 - 11.2018
  • Consulting Students and Parents on education plan/benefits and to sign up them for training therapy
  • Facilitate various forms of therapy, such as family counselling, play therapy, behaviour therapy and social skills training
  • Strong ability to produce results within a team environment or independently, utilizing a “take charge” attitude, self-motivation, and commitment.
  • Help patients develop coping strategies, such as organization skills, goal setting and dealing with emotions.

CRM Operation Head

Figurefit (M) Sdn Bhd
07.2017 - 08.2018
  • Handling and manages a division for overall CRM operation
  • Build relationships with key employees among customers through CRM system
  • Ensure the CRM system provides an effective sales funnel - Create plans to address clients’ business needs
  • CRM Web Developer
  • Advise clients on creating profitable processes through CRM system
  • Workers’ recruitment and human resources management.
  • Schedule regular meetings with all stores to ensure they are on track by updating the customer database in
  • CRM system
  • Function as point of contact for complaints and escalate issues as appropriate
  • Help sales team up-sell or cross-sell services and products
  • Develop and implement marketing techniques that will drive new customer and clients (e.g., Reseller and
  • Dropship agent)
  • Study competition and set specific marketing strategies to retain customers
  • Assist with organizing promotional events to reach prospective customers
  • Set sales and revenue targets and work diligently to meet the goal monthly
  • Collaborate with internal teams (e.g., Marketing, senior management, Facebook, Dropship, Reseller, Retail and Divanah) to develop plans to address customers’ needs and suggest new methods
  • Resolve customer complaints quickly and effectively
  • To in charge of planning for marketing strategic and plan activities to meet the marketing targets and financial target for the company
  • Setup and monitor Inbound and Outbound team
  • Strong ability to produce results within a team environment or independently, utilizing a “take charge” attitude, self-motivation, and commitment
  • Corporate management including submission of daily, monthly, and yearly progress report on productivity and costing;
  • Structuring Annual Budget (personally has experience involving in Annual Budget for overall Organization
  • Assisting in establishing a systematic working/operation system for cosmetics products according to the types of production
  • Establishing a two-way healthy network within all the stakeholders (complaints, grievances, and feedbacks);
  • Ensure that continuous implementation of Company’s key targets on achievements in all operation levels;
  • Having excellent exposure in being a credible management executive on formulating and enhancing cost and operation effective management

Senior Australia Support Assistant

Fuji Xerox Malaysia Sdn Bhd
03.2016 - 03.2017
  • Directly involved with the Management (Client) in providing training and cascading the relevant communication to the lowest level of employees in an operation
  • To establish training materials (in-house/public training or industrial training) and conducting training
  • To engineer a comprehensive Correction Action Plan (CAP) for the technical issue raised
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations
  • Use computers for various applications, such as database management or word processing
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
  • Ensure the complaints and grievances procedures are being adhered and resolved accordingly by the Client
  • Manage projects or contribute to committee or teamwork
  • Supervise other clerical staff and provide training and orientation to new staff.

Senior Customer Care Officer (Team Lead)

Singtel Telco
04.2014 - 07.2015
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
  • Create, maintain, and enter information into databases
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
  • Provide services to customers, such as order placement or account information
  • Supervise other clerical staff and provide training and orientation to new staff
  • Train and assist staff with computer usage
  • Resolve customer complaints or answer customers' questions regarding policies and procedures
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes
  • Train or instruct employees in job duties or company policies or arrange for training to be provided
  • Recruit, interview, and select employees.

Education Facilitator (English Teacher)

Kingsgate International School
04.2012 - 03.2014
  • Consulting Students and Parents on education plan/benefits and to sign up them
  • Strong ability to produce results within a team environment or independently, utilizing a “take charge” attitude, self-motivation, and commitment beside monitoring Finance Team
  • Generate new business opportunity and handle training for all staff, students and managing corporate services
  • Conduct English subject with Cambridge Terms specially formulated by School
  • Managing Secondary students and will be a replacements teacher if needed to branch as GEMS International
  • School, Tropicana Metro Park
  • Monitoring exam hall, conduct school activities, being an exam prefect for PMR and SPM exam
  • Planning lessons and developing curricula, reading, and understanding all prescribed texts, offering academic support to students, and ensuring a safe learning environment
  • Grading tests, pop quizzes, assignments, exams, and other assessments, and communicating with parents, students, teachers, and counsellors regarding underperformance and other concerns
  • Organizing guest speakers, literary events, and field trips
  • Using technology to improve lesson delivery and recordkeeping
  • Expanding teacher networks and participating in workshops, lectures, and other learning opportunities.

Education Facilitator (English Teacher)

Pin Hwa High School
03.2011 - 03.2012
  • Use computers for various applications, such as database management or word processing
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material
  • Handle English subject for Form 3-Form 5 students and extra class for Form 1 weak students in English subject
  • Prepare and mail checks
  • Manage projects or contribute to committee or teamwork
  • Supervise other clerical staff and provide training and orientation to new staff
  • Check to ensure that appropriate changes were made to resolve students' problems
  • Monitor exam hall during major exam and mid-term/ final-term exam
  • Completing all subject module as per schedule given by head with complete student progress report.

Senior Travel Assistant Coordinator

AIG Global Services
09.2008 - 03.2011
  • Interview clients and take their calls to provide customer service and obtain information on claims for
  • Singapore Customers
  • Process, prepare, and submit business or government forms, such as submitting applications for coverage to insurance carriers
  • Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies
  • Keep informed of federal, state, and local regulations affecting emergency plans and ensure that plans adhere to these regulations
  • Prepare and mail checks
  • Manage projects or contribute to committee or teamwork
  • Supervise other clerical staff and provide training and orientation to new staff
  • Coordinate disaster response or crisis management activities, such as ordering evacuations, opening public shelters, and implementing special needs plans and programs
  • Consult with officials of local and area governments, schools, hospitals, and other institutions to determine their needs and capabilities in the event of a natural disaster or other emergency
  • Prepare emergency status reports that describe response and recovery efforts, needs, and preliminary damage assessments
  • Study emergency plans used elsewhere to gather information for plan development.

Senior Global Support Executive

HSBC Electronic Data Processing
02.2003 - 08.2008
  • Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter
  • Oversee the flow of cash or financial instruments
  • Resolve customer complaints or answer customers' questions regarding policies and procedures
  • Train or instruct employees in job duties or company policies or arrange for training to be provided
  • Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action
  • Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance
  • Interpret and communicate work procedures and company policies to staff
  • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff
  • Coordinate activities with other supervisory personnel or with other work units or departments
  • Manage the bank's IRA portfolio including ensuring proper tax reporting for customer transactions and EOY notices
  • Ratifying data flows and ensuring accuracy (operations control)
  • Helping to maximise efficiency and bank profitability
  • Ensuring that transactions are cleared and settled correctly
  • Managing day-to-day banking processes
  • Supervising a team of 16 clerks
  • Liaising with clients and other bank divisions
  • Collating and analysing systems information.

Education

MBA - Corporate Management Business & Financial Sustainability Management

UMP
Pahang
07.2021 - 11.2023

Hons - undefined

KnightBridge University UK
2004

Advance Diploma - Business & Information Technology

Informatics Citi Campus
2002

Skills

  • Project Management Enterprise Resource Planning (ERP) Customer Relationship Management (CRM)
  • Corporate Management Sales & Marketing International Financial Trade Business Development Accounting
  • Management ISO Graphics Design Invoicing Reporting Quality Assurance Program Development Training
  • Customer Service
  • Software:
  • HTML CSS Salesforce Oracle NetSuite SAP SQL Accounting Software UBS COFI Accounting system
  • My cargo MS Excel MS Office

Strategic planning

Staff training

Sales training

Revenue growth

Forecasting

Competitive analysis

Forecasting skills

Social media marketing

Cold calling

Sales coaching

Vendor management

KPI analysis

Teamwork and collaboration

Business development and planning

Presentations and public speaking

Staff supervision

Inventory management

Team recruiting and onboarding

B to B sales

Customer acquisition

Document management

Time management abilities

Analytical problem solver

Affiliations

Grooming Skills – Aesthetica Beauty Academy Assertiveness Skill – HSBC Malaysia Handling Difficult Customers – HSBC Malaysia Critical Analysis of Selection Process and Staffing Issues – HSBC Malaysia. Six Sigma – inhouse training, HSBC Malaysia Corporate Social Responsibility of HSBC Handling Emergency Assistant with Medical providers (certificate Level– AIG) Preschool teaching Certificate Training completed Level 5. ISCC EU Awareness & Greenhouse Gas Calculation Training – Peterson Malaysia GREEN GOLD LABEL- CHAIN OF CUSTODY GGL-COC INTERNAL AUDIT TRAINING – Peterson Malaysia FOREST STEWARDSHIP COUNCIL (FSC) - PROGRAMME FOR THE ENDORSEMENT OF FOREST CERTIFICATION (PEFC) CHAIN OF CUSTODY (COC) CLAIMS & TRADEMARKS USAGE TRAINING – Peterson Malaysia MSPO MS 2530-4-2:2022 & RSPO SCCS 2020 AWARENESS AND INTERNAL AUDITOR – Peterson Malaysia INTERNATIONAL SUSTAINABILITY & CARBON CERTIFICATION (ISCC) EU, ROUNDTABLE ON SUSTAINABLE BIOMATERIALS (RSB) GLOBAL AND BOOK & CLAIM INTEGRATED AWARENESS – INTERNAL AUDIT OVERVIEW TRAINING – Peterson Malaysia GMP +B2 & B3 TRAINING – Peterson Malaysia UNILEVER RESPONSIBLE SOURCING AUDIT (URSA) TRAINING – Peterson Malaysia SUSTAINABLE BIOMASS PROGRAM (SBP) Training – Peterson Malaysia PPE SUITABILITY AND COMPLIANCE Training – Peterson Malaysia CHEMICAL HANDLING SAFETY AND WASTE MANAGEMENT SYSTEM Training – Peterson Malaysia EMERGENCY PREPAREDNESS AND RESPONSE Training – Peterson Malaysia SOCIAL AWARENESS AND IMPACT ASSESSMENT Training – Peterson Malaysia OCS AWARENESS & INTERNAL AUDIT TRAINING – Peterson Malaysia GLOBAL RECYCLED STANDARD (GRS) AWARENESS TRAINING – Peterson Malaysia GLOBAL RECYCLED STANDARD (GRS) INTERNAL AUDIT TRAINING – Peterson Malaysia VOLUNTEERISM / EXTRA-CURRICULAR ACTIVITIES School Rep. District Level in Athletic Events, 1991-2000 School Rep. District Level in Netball, 1991-2010 Selangor State Rep. National Level in Netball, 1996 Black Belt 3rd Don – WTF (World Taekwondo) Malaysia Black Belt 1st Don – Silambam Malaysia ACHIEVEMENTS PPS Malaysia – Biggest jump in revenue for 2021 in Asia Award Winner for the week – Footprint challenge around the world, Peterson Projects and Solutions, 2021 Highest Sales Revenue for the year 2018 – A Little Larger Boutique (Festival Sales) Highest Positive Feedback & customer complements 2015 – Singtel Top +sales of the Month of August 2015 - Singtel Best Assistant Manager, HSBC, 2005. Best employee of the month of Oct 2005 – HSBC Highest Scoring-Sales, HSBC Management CCS, 2005 9 RESEARCH EXPERIENCE TITLE: THE CHALLENGES THE AIRLINE INDUSTRY (MALAYSIA AIRLINES BERHAD (MAB)) FACES AT PRESENT - IMPLICATION OF THE COVID-19 PANDEMIC. THE EVOLUTION OF DIGITAL MARKETING ON START-UP BUSINESS LEVERAGING ON BLOCKCHAIN TECHNOLOGY TO MANAGE THE EU DEFORESTATION COMPLIANCE

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)

Certification

HRD Corp certified Trainer, OSH Certified coordinator and First Aider Certified from Malaysian Red Crescent Society.

ITIL Certified Holder.

Timeline

Regional Sales Director

RSD, Elite Elevators Sdn Bhd
05.2023 - 08.2024

Business Development Manager

DIBIZ Malaysia Sdn Bhd
11.2022 - 05.2023

Sales and Operation Manager

Simply Nasion Imperium Sdn Bhd
09.2022 - 11.2022

MBA - Corporate Management Business & Financial Sustainability Management

UMP
07.2021 - 11.2023

Assistant Manager

Peterson Projects & Solutions
02.2020 - 08.2022

Store Manager

A Little Larger Boutique
01.2020 - 01.2021

Group General Manager

RMK Logistics Sdn Bhd
04.2019 - 02.2020

CRM Operation Head

Figurefit (M) Sdn Bhd
07.2017 - 08.2018

Senior Australia Support Assistant

Fuji Xerox Malaysia Sdn Bhd
03.2016 - 03.2017

Education Manager/Lecturer

MAHSA University
07.2015 - 04.2019

Senior Customer Care Officer (Team Lead)

Singtel Telco
04.2014 - 07.2015

Education Facilitator (Special Education Teacher)

Nuerobrain Center
04.2012 - 11.2018

Education Facilitator (English Teacher)

Kingsgate International School
04.2012 - 03.2014

Education Facilitator (English Teacher)

Pin Hwa High School
03.2011 - 03.2012

Senior Travel Assistant Coordinator

AIG Global Services
09.2008 - 03.2011

Senior Global Support Executive

HSBC Electronic Data Processing
02.2003 - 08.2008

Hons - undefined

KnightBridge University UK

Advance Diploma - Business & Information Technology

Informatics Citi Campus

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