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Soufi Yatul Kamaliah Binti Mohamad Napis
Admin Assistant
NO, 06 LOT 1565 TAMAN CEMPAKA 1 GELIGA BESAR, JALAN KEMAMAN KUANTAN,24000 KEMAMAN, TERENGGANU
Summary
- Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
- Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer service position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
11
11
years of post-secondary education
2
2
Languages
Work History
Administration Assistant
Ben's Kitchen
Kuala Lumpur
12.2021 - Current
- Prepared weekly employee work schedules to meet operational needs.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Recorded and tracked operational expenses to identify and eliminate wasteful spending.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Created and maintained databases to track and record customer data.
Kindergarten Teacher
Pasti Elit Al-Ekhlass
Chukai Kemaman Terengganu
10.2020 - 11.2021
- Reported to parents and administration about student progress.
- Identified characteristics, needs, abilities, and problems of each child through personal interaction and progress reports to optimize approaches.
- Collaborated with other faculty and staff to promote rigorous learning opportunities, general well-being of school and collective interest of staff and student body.
- Created, managed, and participated in variety of learning environments and activities to support opportunities for students to develop full potential and achieve learning objectives.
- Delivered lesson plans, implemented school curriculum and used data to create, monitor, and establish personalized learning plan for each student.
- Exercised good classroom management focused on positive behavior support by clearly articulating fair and consistent expectations along with appropriate natural consequences.
- Observed and assessed student performance and charted progress.
- Created child-centered learning environment characterized by consistent application of sound mental health and educational psychology practices.
- Played games with students to increase understanding of subjects.
- Monitored and evaluated student progress through regular assessments and observations.
- Recognized children's physical, emotional and social needs for personalized support.
- Helped struggling students by motivating and encouraging kids to reach full potential.
- Kept accurate documents about student progress for school and parent records.
Drive-Thru Team Member
McDonald Esplanade Kuantan Crew
Kuantan , Pahang
12.2016 - 06.2017
- Accurately operated cash register to process customer payments.
- Prepared salads, soups and sandwiches for customers.
- Documented customer orders and conveyed special requests to kitchen staff.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Backed up servers by setting up trays and completing some food deliveries.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Education
Hotel Management
Pusrawi International Univercity Collage
Kuala Lumpur 07.2017 - 02.2020
SIJIL KEMAHIRAN MALAYSIA TAHAP 1,2 & 3 - Food Preparation
Global Institute Of Studies
Nilai , Negeri Sembilan 01.2013 - 01.2016
High School Diploma -
SMK Sultan Ismail
Kemaman Terengganu 01.2008 - 12.2012
Skills
Office administration
Interests
Fashion
Gaming
Barista
Other infomation
• Expected Monthly Salary: MYR
3,000.00 (Negotiable)
• Availability: Immediately after notice period Of 1 month
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Timeline
Administration Assistant
Ben's Kitchen
12.2021 - Current
Kindergarten Teacher
Pasti Elit Al-Ekhlass
10.2020 - 11.2021
Hotel Management
Pusrawi International Univercity Collage
07.2017 - 02.2020
Drive-Thru Team Member
McDonald Esplanade Kuantan Crew
12.2016 - 06.2017
SIJIL KEMAHIRAN MALAYSIA TAHAP 1,2 & 3 - Food Preparation
Global Institute Of Studies
01.2013 - 01.2016
High School Diploma -
SMK Sultan Ismail
01.2008 - 12.2012
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