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Soufi Yatul Kamaliah Binti Mohamad Napis
Admin Assistant
NO, 06 LOT 1565 TAMAN CEMPAKA 1 GELIGA BESAR, JALAN KEMAMAN KUANTAN,24000 KEMAMAN, TERENGGANU
Summary
- Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
- Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer service position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
11
11
years of post-secondary education
2
2
Languages
Work History
Administration Assistant
Ben's Kitchen
Kuala Lumpur
12.2021 - Current
- Prepared weekly employee work schedules to meet operational needs.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Recorded and tracked operational expenses to identify and eliminate wasteful spending.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Created and maintained databases to track and record customer data.
Kindergarten Teacher
Pasti Elit Al-Ekhlass
Chukai Kemaman Terengganu
10.2020 - 11.2021
- Reported to parents and administration about student progress.
- Identified characteristics, needs, abilities, and problems of each child through personal interaction and progress reports to optimize approaches.
- Collaborated with other faculty and staff to promote rigorous learning opportunities, general well-being of school and collective interest of staff and student body.
- Created, managed, and participated in variety of learning environments and activities to support opportunities for students to develop full potential and achieve learning objectives.
- Delivered lesson plans, implemented school curriculum and used data to create, monitor, and establish personalized learning plan for each student.
- Exercised good classroom management focused on positive behavior support by clearly articulating fair and consistent expectations along with appropriate natural consequences.
- Observed and assessed student performance and charted progress.
- Created child-centered learning environment characterized by consistent application of sound mental health and educational psychology practices.
- Played games with students to increase understanding of subjects.
- Monitored and evaluated student progress through regular assessments and observations.
- Recognized children's physical, emotional and social needs for personalized support.
- Helped struggling students by motivating and encouraging kids to reach full potential.
- Kept accurate documents about student progress for school and parent records.
Drive-Thru Team Member
McDonald Esplanade Kuantan Crew
Kuantan , Pahang
12.2016 - 06.2017
- Accurately operated cash register to process customer payments.
- Prepared salads, soups and sandwiches for customers.
- Documented customer orders and conveyed special requests to kitchen staff.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Backed up servers by setting up trays and completing some food deliveries.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Education
Hotel Management
Pusrawi International Univercity Collage
Kuala Lumpur 07.2017 - 02.2020
SIJIL KEMAHIRAN MALAYSIA TAHAP 1,2 & 3 - Food Preparation
Global Institute Of Studies
Nilai , Negeri Sembilan 01.2013 - 01.2016
High School Diploma -
SMK Sultan Ismail
Kemaman Terengganu 01.2008 - 12.2012
Skills
Office administration
Staff Management
Administrative support
Office management
Team Bonding
Database Management
Customer and client relations
Filing and data archiving
Relationship building
Database administration
Letter preparation
Writing reports
Social media knowledge
Interests
Fashion
Gaming
Barista
Other infomation
• Expected Monthly Salary: MYR
3,000.00 (Negotiable)
• Availability: Immediately after notice period Of 1 month
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Timeline
Administration Assistant
Ben's Kitchen
12.2021 - Current
Kindergarten Teacher
Pasti Elit Al-Ekhlass
10.2020 - 11.2021
Hotel Management
Pusrawi International Univercity Collage
07.2017 - 02.2020
Drive-Thru Team Member
McDonald Esplanade Kuantan Crew
12.2016 - 06.2017
SIJIL KEMAHIRAN MALAYSIA TAHAP 1,2 & 3 - Food Preparation
Global Institute Of Studies
01.2013 - 01.2016
High School Diploma -
SMK Sultan Ismail
01.2008 - 12.2012