SOUDY SHEIDAEI

Development and execution of successful fitness departments across the region. Strategy planning to improve revenue and enhance the maximum capacity of the team in delivering outstanding results. Recruitment, L&D, Mentoring fitness leaders to achieve their goals and grow.

Stablishing new structure, programming and standards across the region.

Drove month to month business growth while leading operations, strategic vision and long-range planning

Prepared monthly strategy plan and risk management

Developed and maintained relationships with customers

Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability

Recruitment, training new talents for sales and service team and fitness department to deliver 5star service and hit their personal targets.

Planning for outreach events, collaboration with other businesses for lead generation and profitability

Assessed reports to evaluate performance, develop targeted improvements and implement changes

• Drove month to month business growth while leading operations, strategic vision and long-range planning.
• Achieved Top club recognition among 47 clubs consistently. Developed effective business plans to align strategic decisions with long-term objectives. Developed and maintained relationships with customers. Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability. Implemented operational strategies and effectively built customer and employee loyalty. Assessed reports to evaluate performance, develop targeted improvements and implement changes. Designed modern employee recognition program which boosted productivity and improved morale Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency. Enhanced operational efficiency and productivity by managing budgets, accounts and costs Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.

Assessed reports to evaluate performance, develop targeted improvements and implement changes Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency. Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures. Actively listened to customers, handled concerns quickly and escalated major issues to supervisor. Led projects and analyzed data to identify opportunities for improvement. Maintained excellent attendance record, consistently arriving to work on time. Maintained energy and enthusiasm in fast-paced environment. Prepared variety of different written communications, reports and documents Developed and implemented performance improvement strategies and plans to promote continuous improvement. Retention growth from 9% to 42% Designed and implemented variety of fitness instruction classes such as RPM, BODYPUMP, TRX, TABATA, BOX-NBURN, GRID, SIXPACK, MOBILITY. Head of program for signature classes GRID, BOX-N-BURN. Drove operational improvements which resulted in savings and improved profit margins. Used coordination and planning skills to achieve results according to schedule. Used critical thinking to break down problems, evaluate solutions and make decisions. Used Microsoft office and other software tools to create documents and other communications. Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Used personal initiative for growth through seminars, workshops and training events

Increased gym revenue by promoting and selling personal training packages to new and existing clients.

Delivered high-quality group fitness classes, ensuring a safe and enjoyable experience for all participants.

Developed strong relationships with clients, fostering trust and loyalty in their fitness journeys.