SOORIYAMATHI SUKUMARAN
INTERSHIP STUDENT
Rawang
Summary
Diploma student in Healthcare Management with a basic understanding of healthcare systems, administration, and patient services. Eager to gain hands-on experience through an internship and learn more about the day-to-day operations in a healthcare environment. Known for being a quick learner, team player, and committed to delivering quality support in a professional setting.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Cashier
New Malliga Enterprise
02.2024 - Current
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Sales Associate
Hemz Fashion & Textile
02.2023 - 12.2023
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Call Center Representative
Sadwik & Partners
04.2022 - 08.2022
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
Education
Spm - 2017-2021
SMK BANDAR TASIK PUTERI
RawangDiploma - DIPLOMA IN HEALTHCARE MANAGEMENT
NEWTON INTERNATIONAL COLLEGE
OLD KLANG ROADSkills
Time management skills
Timeline
Cashier
New Malliga Enterprise
02.2024 - Current
Sales Associate
Hemz Fashion & Textile
02.2023 - 12.2023
Call Center Representative
Sadwik & Partners
04.2022 - 08.2022
Spm - 2017-2021
SMK BANDAR TASIK PUTERI
Diploma - DIPLOMA IN HEALTHCARE MANAGEMENT
NEWTON INTERNATIONAL COLLEGE
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