Soon Wei Quah
Quality Control Engineer
Summary
Certified Quality Engineer (CQE) by ASQ with 3 years serving as production raw material quality control engineer facilitating material variation in production accordance to test specification or drawings. Team player and collaborative among colleague on problem solving. Attended TRIZ Practitioner Level 1, FMEA, 8D problem solving and other related trainings.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Quality Control Engineer
Bbraun Medical Industries
07.2019 - Current
- Presented technical and diagnostic results, detailing problematic factors and possible remediation efforts.
- Inspected raw materials and finished products by AQL sampling to verify quality and disposed items that did not meet safety requirements. Had technical discussion with internal and external supplier in regards to non-conformed material detected at production.
- Initiate improvement projects on material quality, stability, consistency leading to variation reduction. Study involving data collection and trend analysis using graphical method was done. Engineering Study/ analysis was also being done to verify the component defect.
- Building strong network and communication skill in a team by working together with process, equipment , electronics engineering and management to curb production issue relating to material variation and defect.
Process Engineering Trainee
Bbraun Medical Industries
02.2019 - 05.2019
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Work together with senior engineer on particular issue analyzing from process point of view using tools like Ishigawa Diagram, 5-Why Analysis.
- Working on Worst Case Study and DOE to validate and determine the best parameter setting for machine to run at optimized state.
- Been assigned to machine data collection and analysis of defect by carrying out simulation of defect detected at production in the lab.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Attended brief training on DMAIC six sigma tools in problem solving.
Customer Service Representative
Gleneagles Penang
12.2014 - 07.2015
- Performed registration for local and international customers according to appointment schedule.
- Responded to customer telephone calls promptly to avoid on-hold wait times.
- Communicated with External Insurance bodies for customer's GL request.
- Clarified customer's doubt by providing the best advice upon consideration of customer condition .
Education
Bachelor of Science - Industrial Biotechnology
University Malaysia Kelantan
Malaysia 09.2015 - 10.2019
Skills
Continuous Improvement
Timeline
Quality Control Engineer
Bbraun Medical Industries
07.2019 - Current
Process Engineering Trainee
Bbraun Medical Industries
02.2019 - 05.2019
Bachelor of Science - Industrial Biotechnology
University Malaysia Kelantan
09.2015 - 10.2019
Customer Service Representative
Gleneagles Penang
12.2014 - 07.2015
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