Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic
Soon Siang, Norick Lim

Soon Siang, Norick Lim

Technical Manager
Johor Bahru,01

Summary

Dynamic Technical Manager with extensive experience at Cxrus Solutions Pte Ltd, adept at leading engineering teams and optimizing project delivery. Proven expertise in solution design and presales consultation, complemented by strong mentoring skills. Certified in VMware and Cisco, I drive process improvements and enhance operational efficiency, ensuring client satisfaction and project success.

Overview

25
25
years of professional experience

Work History

Technical Manager

Cxrus Solutions Pte Ltd
Singapore, SG
02.2005 - Current
  • As a Solution Architect, I provide presales support and consultation. My job includes liaising between end users and principals to ensure the correct hardware/BOM is sized according to the requirements.
  • Managing a team of engineers to ensure the project is completely delivered to the customer according to the project timeline.
  • As a technical advisory role for complex project delivery, it includes solution design and technical support.
  • Provide level 3 support to the customer or project, as required.
  • Mentored junior staff members, fostering a supportive environment and promoting professional development.
  • Communicated project status, delivering audience messages, and change management with clients.
  • Spearheaded process improvement initiatives, identifying inefficiencies and implementing solutions to optimize operations.
  • Gathered requirements and maintained communication between project teams, internal clients and external stakeholders.

IT Administrator

City Chain (S) Pte Ltd
05.2002 - 10.2004
  • Administering daily IT operations for the company to ensure the frontend and backend systems are online.
  • Managing the operationality and functionality of retail outlet systems.
  • Internal user support.

IT Support Specialist

NatSteel Electronics (Solectron)
05.2000 - 04.2002
  • Managed high levels of call flow and responded to technical support needs.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Installed, configured, and maintained computer systems and network connections for the shop floor system.
  • Configured hardware, devices, and software to set up workstations for employees and the shop floor system.
  • Installed and configured operating systems and applications.
  • Maintained servers and systems to keep networks fully operational during peak periods.

Education

No Degree - Technician Diploma in Information Processing

Institute Perkim Goon
Penang
04.2001 -

Skills

Microsoft Certified Engineer Win 2000

Cisco Certified Network Associate

Dell Certified System Engineer

Fortinet Certified Engineer (v28)

NetApp Certified SAN Implementation Engineer

NetApp Certified Data Management Administrator

VMWare vSAN Certified (v66)

VMWare Certified Professional

Accomplishments

Successfully managed multiple high-stakes projects concurrently while adhering to strict timelines and budget constraints.


Projects Includes:

  • Microsoft Active Directory deployment and migration
  • Microsoft file/print service deployment and migration
  • Migration of Microsoft services (DNS, DHCP, NAP, Radius, IIS, etc)
  • Server/Datacenter colocation (Conversion of physical server to virtualization.)
  • Microsoft Exchange Server deployment and migration
  • Vmware Hypervisor Cluster deployment and migration
  • Microsoft Hypervisor Cluster deployment and migration
  • SAN storage implementation and migration
  • Design and oversea Vmware Horizon View implementation
  • Layer 3 and layer 2 network switches implementation and migration
  • Firewall implementation and migration
  • Cato software design WAN implementation
  • Azure/AWS IPSEC configuration to inter-connect cloud and on-prem DC.





Additional Information

Good Skillsets, Knowledge and Experience in:

  • Microsoft Active Directory Infrastructure
    Microsoft Services (DNS, DHCP, NAP, Radius, IIS, File Service)
  • Microsoft Exchange/Exchange Online
  • Vmware Hypervisor
  • Veeam Backup Solutions
  • Network Switches - Cisco, Dell, HPE, Aruba
  • Network Routers - Cisco
  • Network FIrewall - Fortinet, Cisco, Palo Alto, Sophos, Sonicwall
  • SD-WAN - Cato Networks
  • Dell Hardware - Servers, Storages


Timeline

Technical Manager

Cxrus Solutions Pte Ltd
02.2005 - Current

IT Administrator

City Chain (S) Pte Ltd
05.2002 - 10.2004

No Degree - Technician Diploma in Information Processing

Institute Perkim Goon
04.2001 -

IT Support Specialist

NatSteel Electronics (Solectron)
05.2000 - 04.2002

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Soon Siang, Norick LimTechnical Manager