Soon KahYong

• Adapted to various kitchen roles ensuring smooth operations during staff shortages.
• Presented dim sum dishes that enhanced customer satisfaction through visual appeal.
• Established strong relationships with local suppliers, ensuring access to top-quality ingredients at competitive prices.
• Elevated overall dining experience by providing personalized recommendations based on guest preferences and dietary restrictions.

Elevated dining experience by implementing effective service strategies.

• Answered customers' questions, recommended items, and recorded order information.
• Cultivated warm relationships with regular customers.
• Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
• Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.