Soo Jun Sin
Supervisor
Kuala Lumpur
Summary
-Hardworking Supervisor knowledgeable about Courier operations. Versed in project, team and inventory management.
-Highly-skilled Courier successful in providing quality service and completing on-time deliveries
-Over 3 years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes
-Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Site Supervisor
BIAXIS (M) SDN BHD
04.2017 - 09.2021
- Developed work schedules for team members to maximize shift coverage.
- Maintained records and logs of work performed and materials and equipment used.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Initiated onsite safety program and properly trained team members to decrease injuries.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Enhanced communication between construction management and personnel to facilitate smooth project completion.
- Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
- Troubleshot issues to keep machinery and tools operational.
- Oversaw personnel safety and efforts at work site.
- Liaised with subcontractors regarding work progress.
- Oversaw employee attendance record, and ordered new materials for sites
Team Leader & Admin
J&T Express Malaysia
10.2021 - 06.2023
- Manage frontline warehouse operations processes and monitor employees to ensure alignment with company goals and direction
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Safely loaded items into delivery vehicle to minimize damage while in transit
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Directed shipping and receiving of wide range of products daily.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Kept corporate departments and customers updated on critical shipments.
- Resolved shipping discrepancies by coordinating customer and courier communications.
Supervisor
Best Express Malaysia
07.2023 - Current
- Manage frontline warehouse operations processes and monitor employees to ensure alignment with company goals and direction
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Safely loaded items into delivery vehicle to minimize damage while in transit
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Followed company policies and procedures during shift.
- Contacted customers to confirm delivery details and locations.
- Logged delivery information in tracking systems to enable real-time delivery status.
- Coordinated team schedules to keep shifts properly staffed during busy periods.Oversaw product delivery and shipping operations to reduce shipment turnaround times and streamline warehouse workflows.
- Managed delivery route for optimal use of time and fuel.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Tracked delivery status and updated customers for expected delivery time.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Developed and managed daily operating procedures for drivers and warehouse employees.
Education
High School Diploma -
SMK Danau Kota
Kuala Lumpur 04.2001 -
Skills
Workflow Management
Timeline
Supervisor
Best Express Malaysia
07.2023 - Current
Team Leader & Admin
J&T Express Malaysia
10.2021 - 06.2023
Site Supervisor
BIAXIS (M) SDN BHD
04.2017 - 09.2021
High School Diploma -
SMK Danau Kota
04.2001 -
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