Checked on staff regularly and adjusted workflows, assignments and schedules to stay ahead of expected demand.
Satisfied VIP clients with complimentary benefits to encourage continued gameplay.
Maintained detailed records of all transactions, adhering to strict confidentiality guidelines and protecting sensitive customer information.
Supported management in planning special events, contributing ideas for theme nights or promotional activities aimed at boosting attendance rates.
Handled high-pressure situations calmly, such as dealing with difficult customers or large sums of money being exchanged rapidly during peak times.
Facilitated fast-paced game action by efficiently processing bets, payouts, collections of losing wagers according to established procedures.
Oversaw money banks for tables and coordinated paperwork for transfers.
Assisted with inventory management for gaming supplies, ensuring adequate stock levels were maintained at all times while minimizing waste or loss through proper storage techniques.
Naval Shipyard
Manager
02.2019 - 04.2020
Participated in various training exercises focused on developing and maintaining proficiency in shipboard electrical systems operation, maintenance, and repair.
Reduced downtime by expertly performing preventive and corrective maintenance on power generation systems.
Executed complex rewiring projects as part of a team effort during major ship overhauls or refits.
Collaborated with fellow electricians to streamline work processes, resulting in faster project completion times.
Education
No Degree - SPM Level ( Sijil Pelajaran Malaysia )
ACS Methodist Sitiawan
Sitiawan, Perak, Malaysia
04.2001 -
Skills
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Software
Excel
Power Point
Microsoft
Timeline
SRC Club ( Casino Department )
Supervisor's Title
06.2021 - 04.2024
Naval Shipyard
Manager
02.2019 - 04.2020
No Degree - SPM Level ( Sijil Pelajaran Malaysia )