SOH YANN SHEN (ETHAN)
Kuala Lumpur
Summary
Aspiring HR professional and current executive in an insurance brokerage with extensive experience in preparing detailed insurance slips, billing, and invoicing, including debit and credit notes for clients and insurers. Skilled in fostering seamless communication between clients and insurance companies, ensuring accurate documentation and timely resolutions. Proficient in building strong professional relationships, optimizing administrative processes, and supporting leadership teams to achieve organizational objectives. Eager to leverage academic knowledge, interpersonal skills, and professional expertise in an HR internship, contributing to a collaborative team while advancing my career in human resources.
Overview
6
6
years of professional experience
Work History
Executive
Antah Insurance Brokers
06.2024 - Current
- Prepare detailed basement slips, including Contractor All Risks, Workmen Compensation, Fire, Burglary, Plate Glass, Machinery Breakdown, Money, and other policies, ensuring accuracy and compliance with requirements.
- Prepare billing and invoices, including debit notes and credit notes, for clients and insurance providers, ensuring clarity and accuracy.
- Strengthened communication channels by effectively liaising with clients and insurance companies, ensuring timely follow-ups and accurate insurance documentation.
- Built and maintained strong relationships with clients and insurance partners, contributing to repeat business and enhanced trust.
- Improved organisational efficiency by managing insurance-related documentation and processes with precision and attention to detail.
- Assist the Chief and Manager in facilitating seamless coordination between clients and insurers, promoting clear understanding and resolution of insurance-related matters.
Legal Recruiter (Internship)
Recruit Express
10.2023 - 01.2024
- Promoted diversity within law firms by actively seeking out underrepresented individuals during candidate searches.
- Evaluated potential candidates through behavioral-based interviewing methods designed to assess skill set compatibility with open positions at various law firms.
- Assisted in the negotiation of employment contracts between clients and candidates, ensuring a mutually beneficial outcome for both parties.
- Built strong relationships with law firms and legal professionals, leading to long-lasting partnerships and successful placements.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Coordinated schedules to arrange management interviews with applicants.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Cashier & Bar
Goodluck Kopitiam Sdn Bhd
01.2020 - 06.2024
- Assisted the customer needs and answered the phone call to solve the customer problem
- Efficiently aided supervisor in stock ordering and meticulous monthly stock management
- Crafted MCO marketing strategies to boost sales, ensuring business growth and continuity
- Actively assisted supervisor during successful restaurant grand opening, contributing to a seamless launch
Event promoter
01.2019 - 01.2020
- Brand's Essence Chinese New Year
- Original cake shop (one utama)
Education
Bachelor of Business (Hons.) - Human Resource Management
Tunku Abdul Rahman University Technology And Management (TARUMT)
06-2024
Foundation in Business - undefined
Tunku Abdul Rahman University Technology and Management (TARUMT)
01.2021
Skills
- Expertise in MS Office and Excel
- Effective Time Management
- Effective Communication
- Leadership
- Strategic Problem Identification
- Client Engagement
- Executive Assistance
- Team player
- Community engagement
LANGUAGE
Mandarin
Proficient
C2
English
Intermediate
B1
Malay
Intermediate
B1
Cantonese
Advanced
C1
Korean
Elementary
A2
CO-CURRICULAR ACTIVITIES
TARUMT HR SOCIETY (2023 - PRESENT) PRESIDENT TARUMT HR FUNDRAISING EVENT (APRIL2023) COMMITTEE TARUMT HR SOCIETY (2022) MEMBER
Sports, Movies & Travelling.
- Sports: Enjoy playing badminton every weekend as a way to stay active and release stress.
- Movies: Watch movies during free time to relax and explore different genres and storytelling styles.
- Traveling: Passionate about traveling to experience and learn about diverse cultures and traditions around the world.
Timeline
Executive
Antah Insurance Brokers
06.2024 - Current
Legal Recruiter (Internship)
Recruit Express
10.2023 - 01.2024
Cashier & Bar
Goodluck Kopitiam Sdn Bhd
01.2020 - 06.2024
Event promoter
01.2019 - 01.2020
Foundation in Business - undefined
Tunku Abdul Rahman University Technology and Management (TARUMT)
Bachelor of Business (Hons.) - Human Resource Management
Tunku Abdul Rahman University Technology And Management (TARUMT)
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