Summary
Overview
Work History
Education
Skills
Timeline
Generic
Sofiya Adleen  Andik Safaruddin

Sofiya Adleen Andik Safaruddin

Barista,Waitress And Cashier
Kuala Lumpur,14

Summary

Proven to enhance customer satisfaction through exceptional service at Ezy Durian, I excel in time management and multitasking. Demonstrated ability to maintain high standards under pressure, I've significantly reduced wait times. Skilled in food and beverage pairings, my hardworking nature and attention to detail have consistently improved guest experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

1
1
year of professional experience
2
2
Languages

Work History

Waitress

Grumpy Bagels
05.2024 - 06.2024
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

Barista Trainee

Ezy Durian
06.2023 - 09.2023
  • Improved customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
  • Maintained strict adherence to food safety guidelines, ensuring a clean and sanitary workspace at all times.
  • Reduced customer wait times by quickly preparing orders while maintaining high-quality standards in drink presentation.
  • Prepared specialty beverages according to specific requests from clients, showcasing adaptability and attention to detail.

Education

High School Diploma -

BAC
Kuala Lumpur, Malaysia
12.2025

Skills

  • Hardworking
  • Time-management skills
  • Greeting guests
  • Strong multitasking
  • Menu Memorization
  • Food and beverage pairings

Timeline

Waitress

Grumpy Bagels
05.2024 - 06.2024

Barista Trainee

Ezy Durian
06.2023 - 09.2023

High School Diploma -

BAC
Sofiya Adleen Andik SafaruddinBarista,Waitress And Cashier