SOFIA FARHANAH SUKRIA
Summary
Training professional with extensive leadership experience in staff development, process and productivity improvements, performance management and curriculum design.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Staff Management
Mohd Zailani Zakaria
04.2022 - 01.2024
- Coordinated daily studio operations, including scheduling, staff management and customer service.
- Enhanced membership sales by providing excellent customer service and staff management.
- Fostered and maintained positive attitude towards staff, management and guests to meet daily goals.
Bakery Assistant
Azizah Hamidah Salleh
07.2021 - 10.2021
- Developed a loyal customer base due to excellent interpersonal skills while taking orders or responding to inquiries about various baked goods.
- Contributed to business growth by participating in promotional events showcasing the bakery''s offerings to potential clients or at community gatherings.
- Contributed to a positive work environment by collaborating with team members and assisting in various tasks as needed.
- Expedited customer orders through effective communication with the baking team, ensuring timely completion of requested items.
Seller
Khalil Yusof
03.2021 - 06.2021
- Negotiated favorable terms with suppliers, reducing costs while ensuring consistent product quality and availability.
- Enhanced product knowledge by participating in regular training sessions and staying current on industry trends.
- Expanded market reach by walking along the roadside to make sale of pizza.
Education
High School Diploma -
Maahad Muhammadi Perempuan
Kota Bharu 04.2001 -
Maahad Muhammadi Perempuan
Kota Bharu02.2021
Maahad Muhammadi Perempuan
Kota Bharu12.2019
Skills
Financial Acumen
Timeline
Staff Management
Mohd Zailani Zakaria
04.2022 - 01.2024
Bakery Assistant
Azizah Hamidah Salleh
07.2021 - 10.2021
Seller
Khalil Yusof
03.2021 - 06.2021
High School Diploma -
Maahad Muhammadi Perempuan
04.2001 -
Maahad Muhammadi Perempuan
Maahad Muhammadi Perempuan
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