SOFIA YASMIN ABDUL HAMID
LIVE HOSTING
Petaling Jaya
Summary
Dynamic and results-driven professional with extensive experience as a Senior Live Host at Hebe Beauty Sdn Bhd, achieving sales of up to 200K. Skilled in client support and collaborative teamwork, I excel in engaging audiences and driving sales through effective communication and strategic product promotion.
Overview
7
7
years of professional experience
2
2
Languages
Work History
LIVE HOST& ASSITANT MANAGER
FAMSY SDN BHD
01.2025 - Current
- Responsible for live streaming and close sales in live
- Assist manager on doing report for sales live host
- Monitor data for engagement for livestreaming
- Setup product listing and stock for tiktok and shopee promotion
Senior Live Host (contract)
Vanity Cosmeceutical Sdn Bdn
12.2024 - 12.2024
- Promote Cosmoderm brand and live stream closing sales
- Answering questions about products, payment, and shipping
- Achievements of 40k sales
Senior Live Host ( 3 Month Contract)
O.TWO.O Cosmetic Sdn Bhd
08.2024 - 11.2024
- Responsible for product live streaming on platforms such as TikTok and Shopee
- Assists other host by monitor live streaming and data
- Training and design model training for live host
- Achieve sales of 60k-90k
- Top1 Host on Live Streaming for Otwoo
Senior Live Host
Hebe Beauty Sdn Bhd
05.2023 - 07.2024
- Represent for 4 brand ( dazzle me, Barenbliss, Lavojoy and Y.O.U Skincare)
- Achieve 70-200K Sales for dazzle me brand
- Top 2 Live host For dazzle me brand
Sales Executive ( Contract)
Simplycity Sdn Bhd
11.2022 - 01.2023
- Created new planogram for product to release on the retail shop
- Develop a lesson plan for sales team
- Incharge of promotion and stock
- Key in data for sales report for sales team
Assistant Manager
Watson Personal Care Sdn Bhd
11.2021 - 11.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Live Host & Personal Assistant (Part Timer)
Mary Kay Malaysia
11.2019 - 11.2021
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Enhanced client satisfaction, meticulously arranged client meetings and followed up on action items.
- Interacting with online customers during live shows for facebook sales
- Achieve 20k sales for 3 days only
- Top 5 in team sales
Administrative Officer
Progard Sdn Bhd
06.2018 - 11.2021
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Created, prepared, and delivered reports to various departments.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
Education
Diploma - Tourism Management
Universiti Teknologi Mara
Alor Gajah, Melaka, Malaysia 04.2001 -
Skills
Collaborative Teamwork
Client Support
Customer Service Communication
Verbal and written communication
Staff training and development
Timeline
LIVE HOST& ASSITANT MANAGER
FAMSY SDN BHD
01.2025 - Current
Senior Live Host (contract)
Vanity Cosmeceutical Sdn Bdn
12.2024 - 12.2024
Senior Live Host ( 3 Month Contract)
O.TWO.O Cosmetic Sdn Bhd
08.2024 - 11.2024
Senior Live Host
Hebe Beauty Sdn Bhd
05.2023 - 07.2024
Sales Executive ( Contract)
Simplycity Sdn Bhd
11.2022 - 01.2023
Assistant Manager
Watson Personal Care Sdn Bhd
11.2021 - 11.2022
Live Host & Personal Assistant (Part Timer)
Mary Kay Malaysia
11.2019 - 11.2021
Administrative Officer
Progard Sdn Bhd
06.2018 - 11.2021
Diploma - Tourism Management
Universiti Teknologi Mara
04.2001 -
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