SOFEA YUZLAN
Sales And Retailing
No 27, Jalan Jaguh 6 Taman Harmoni 2 81300 Skudai
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Health Advisor
Alpro Pharmacy
05.2023 - Current
- Provided information such as copay and premium details, pre-approval procedures and available products.
- Assisted individuals, families and small businesses with acquiring health, vision, life and dental insurance.
- Conducted health screenings and assessments to identify health needs and risk factors for individuals and communities.
Executive Complex
Giant Hypermarket Tampoi
07.2022 - 04.2023
- Implemented cost-saving measures, resulting in reduced overhead expenses for the company.
- Managed significant incident reports and data entry for complex.
- Ensured adherence to safety regulations and guidelines across all areas of responsibility.
Assistant Manager
MANJAKU BABY MALL
10.2021 - 06.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
Diploma - Marketing
Politeknik Sultan Salahuddin Abdul Aziz Shah (PSA)
Shah Alam, Selangor, Malaysia 04.2001 -
Skills
Customer Assistance
Sales expertise
Problem-Solving
Product and service knowledge
Operations Management
Friendly and Positive
Technical knowledge
Store Merchandising
Health Promotion
Languages
Malay
Native language
English
Intermediate
B1
Timeline
Health Advisor
Alpro Pharmacy
05.2023 - Current
Executive Complex
Giant Hypermarket Tampoi
07.2022 - 04.2023
Assistant Manager
MANJAKU BABY MALL
10.2021 - 06.2022
Diploma - Marketing
Politeknik Sultan Salahuddin Abdul Aziz Shah (PSA)
04.2001 -
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