SNEEHA KESAVAN KUTTY
Johor Bahru, Johor,01
Overview
6
6
years of professional experience
Work History
Telemarketing
Call Centre
07.2023 - 10.2024
Ecoshop
Storekeeper
10.2020 - 05.2021
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Check the condition of incoming goods and report any damage or issues.
Cafe Worker
Kitchen Staff
05.2020 - 10.2020
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Prepared fresh, high-quality food items by following strict company guidelines for preparation and presentation.
- Managed cash register transactions accurately, ensuring proper handling of cash
Kapitan Grocery SDN BHD
Storekeeper
03.2019 - 04.2020
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
DIPLOMA IN BUSINESS ADMINISTRATION
UNIVERSITY OF CYBERJAYA
Cyberjaya, Selangor, Malaysia 04.2001 -
Timeline
Telemarketing
Call Centre
07.2023 - 10.2024
Ecoshop
Storekeeper
10.2020 - 05.2021
Cafe Worker
Kitchen Staff
05.2020 - 10.2020
Kapitan Grocery SDN BHD
Storekeeper
03.2019 - 04.2020
DIPLOMA IN BUSINESS ADMINISTRATION
UNIVERSITY OF CYBERJAYA
04.2001 -