Summary
Overview
Work history
Education
Skills
Timeline
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SIWAKAMI SUBRAMANIAM

Genting Highlands,Pahang

Summary

Expert in building management systems and energy efficiency, emphasizing proactive communication and client relationship management. Proven track record in property maintenance oversight and strategic planning, ensuring compliance with regulations. Adept in conflict mediation and crisis management, consistently delivering high-quality customer service. Proficient in Microsoft Office Suite and report writing, focused on process improvement and enhancing resident satisfaction.

Overview

26
26
years of professional experience
13
13
years of post-secondary education

Work history

Property management officer

BADAN PENGURUSAN BERSAMA GE038 RESIDENCE
Genting Highlands, Pahang
08.2024 - Current
  • Assisted in daily operations of residential properties, managing tenant communications and complaint resolution.
  • Conducted regular property inspections to ensure compliance with regulations and proper maintenance.
  • Oversaw property maintenance by coordinating with tradesmen for timely repairs and servicing.
  • Maintained comprehensive property files, including tenancy agreements and billing records.
  • Supported property team in monthly billings and fee collection processes.
  • Promoted energy-efficient practices among tenants to meet sustainability objectives.
  • Ensured adherence to health and safety standards across all managed properties.
  • Handled administrative duties such as scheduling and drafting notices.

Legal secretary

M/S. ABRAHAM OOI & PARTNERS
KUALA LUMPUR, KUALA LUMPUR
05.2011 - 11.2019
  • Executed meticulous transcription of legal dictations, maximising documentation accuracy.
  • Managed legal correspondence and court documents to ensure workflow efficiency.
  • Enhanced client relationships through professional communication.
  • Provided comprehensive administrative support to solicitors, resulting in increased operational efficiency.
  • Implemented a document control system for improved file accessibility.
  • Conducted legal research, aiding successful resolution of complex cases.
  • Facilitated appointment scheduling and deadline management to streamline legal procedures.
  • Maintained confidentiality and compliance while managing sensitive information.

LEGAL CLERK

M/S. ARTHUR WONG LIAN & ASSOCIATES
KUALA LUMPUR, KUALA LUMPUR
10.2008 - 10.2010
  • Drafted and prepared various legal documents under tight deadlines.
  • Streamlined office procedures to enhance overall efficiency.
  • Facilitated client meetings to gather essential information for cases.
  • Assisted solicitors in preparing legal documents for court proceedings.
  • Managed correspondence and phone calls to expedite client service.
  • Implemented improved file management systems to boost productivity.
  • Liaised with clients and solicitors, relaying critical information promptly.
  • Conducted initial client interviews to extract key details for case development.

LEGAL CLERK

N. SELVAM JAY & COMPANY
KUALA LUMPUR , Kuala Lumpur
10.1999 - 11.2008

Education

UPSR -

SEKOLAH RENDAH JENIS KEBANGSAAN (TAMIL) BATU ARANG
Batu Arang, Selangor
01.1987 - 11.1992

SIJIL PELAJARAN MALAYSIA -

SEKOLAH MENENGAH TUANKU ABDUL RAHMAN
Batu Arang, Selangor
01.1993 - 11.1998

Bachelor of Arts -

SEGI UNIVERSITY
KUALA LUMPUR
05.2002 - 12.2003

Skills

  • Building management systems
  • Energy efficiency practices
  • Proactive communication
  • Complaint resolution
  • Conflict mediation
  • Time management
  • Crisis management
  • Property maintenance oversight
  • Property inspection
  • Client relationship management
  • Building regulations knowledge
  • Customer service excellence
  • Strategic planning
  • Process improvement
  • Microsoft Office Suite proficiency
  • Report writing skills
  • Cultural sensitivity and negotiation skills
  • Resident communication

Timeline

Property management officer

BADAN PENGURUSAN BERSAMA GE038 RESIDENCE
08.2024 - Current

Legal secretary

M/S. ABRAHAM OOI & PARTNERS
05.2011 - 11.2019

LEGAL CLERK

M/S. ARTHUR WONG LIAN & ASSOCIATES
10.2008 - 10.2010

Bachelor of Arts -

SEGI UNIVERSITY
05.2002 - 12.2003

LEGAL CLERK

N. SELVAM JAY & COMPANY
10.1999 - 11.2008

SIJIL PELAJARAN MALAYSIA -

SEKOLAH MENENGAH TUANKU ABDUL RAHMAN
01.1993 - 11.1998

UPSR -

SEKOLAH RENDAH JENIS KEBANGSAAN (TAMIL) BATU ARANG
01.1987 - 11.1992

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SIWAKAMI SUBRAMANIAM