SIVARAM KUMAR A/L KANABATHY
IT TECHNITION
Bayan Lepas, Penang
Summary
Dynamic technician with strong expertise in maintaining and troubleshooting machines to ensure optimal performance and minimal downtime. Skilled in diagnosing and resolving issues in laptops, computers, printers, and network systems. Experienced in technical support, system maintenance, and problem-solving across both hardware and network environments.
Overview
3
3
years of professional experience
1
1
Certification
3
3
Languages
Work History
Maintenance Technician
TF AMD Microelectronics Sdn Bhd
2025.09 - 2026.01
- Performed preventive and corrective maintenance on automated server production equipment, achieving ~95% equipment uptime and ensuring stable production operations.
- Diagnosed and resolved mechanical, electrical, and electronic system issues, reducing machine downtime by ~10–20% through timely root-cause analysis and repair actions.
- Monitored machine performance and carried out regular calibrations, improving equipment reliability and production consistency.
- Supported setup and configuration of equipment for new product builds, reducing setup time and improving production readiness.
- Assisted in equipment installation, upgrades, and validation activities, ensuring smooth deployment with minimal operational disruption.
- Contributed to faster changeovers and smoother production flow by supporting quick setup and reducing downtime during transitions.
Internship
Kairos Wave Marketing
2025.01 - 2025.05
- Assisted in digital marketing activities, contributing to the creation and promotion of social media content that increased audience engagement.
- Supported online campaigns by preparing posts and coordinating basic marketing tasks, helping improve campaign consistency and reach.
- Created and maintained company web pages and blogs, improving online visibility and ensuring up-to-date communication with stakeholders.
- Edited and produced promotional videos using Adobe Premiere Pro, enhancing content quality and viewer engagement.
- Provided customer support via email, phone, and in-person interactions, successfully handling inquiries and resolving issues to improve customer satisfaction.
- Actively participated in team meetings, contributing ideas and improving coordination within the team.
Internship
Jetso Marketing
2022.11 - 2022.12
- Performed troubleshooting and preventive maintenance on office computers, printers, and basic network systems, ensuring ~95% system uptime and uninterrupted daily operations.
- Provided technical support to staff, resolving 10–15 hardware and software issues weekly, minimizing downtime and improving productivity.
- Applied software development knowledge from final year project “HandyTalk” to assist with IT-related tasks, including basic network troubleshooting and web page updates.
- Utilized Java programming, database management, and Android development skills to support improvements in internal IT documentation and data tracking processes.
- Managed data entry and Microsoft Excel spreadsheets, maintaining high accuracy in inventory tracking, reporting, and student-related records.
- Collaborated with team members to improve IT documentation, including logging repair activities, IT requests, and troubleshooting records.
- Assisted in maintaining organized IT workspaces through cable management, device setup, and regular equipment inspections, improving operational efficiency.
Education
Diploma - Information Technology (Track Software)
Politeknik Balik Pulau
Balik Pulau, Penang, Malaysia2024-11
Certificate - Internet of Things
Kolej Komuniti Seberang Jaya
Seberang Jaya, Penang, Malaysia2022-01
Skills
Adobe Premiere and Microsoft Office
Excel and spreadsheets
SQL database management
Hardware troubleshooting and repair
Parts replacement
System installations
Certification
IoT Middleware Platform Favoriot Sdn Bhd
Timeline
Maintenance Technician
TF AMD Microelectronics Sdn Bhd
2025.09 - 2026.01
Internship
Kairos Wave Marketing
2025.01 - 2025.05
Internship
Jetso Marketing
2022.11 - 2022.12
Diploma - Information Technology (Track Software)
Politeknik Balik Pulau
Certificate - Internet of Things
Kolej Komuniti Seberang Jaya