Experienced in coordinating building operations and maintenance activities to ensure optimal functionality. Utilize effective communication and leadership skills to manage teams and contractors. Possess knowledge of safety regulations and preventive maintenance practices to maintain a secure and efficient environment.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
Building Executive
CRYSTAL CLEAR TECHNOLOGY BHD
Wilayah Persekutuan, Putrajaya
12.2023 - Current
Company Overview: Industry Property Management, Specialization Facility Management / Administrative /Clerical Support, Role Management, Position Level Executive, Monthly Salary MYR 4,000
To oversee daily operations of the building, ensuring equipment's and systems are functioning properly.
To coordinate and supervise maintenance and repairs activities.
To ensure compliance with health, safety and environment regulations.
To handle all general administrative work at site office.
To check on daily collection reports.
To handle and solve complaints from tenants.
To maintain good, communicate and relation with the tenants.
To coordinate and liaise with Head Office on all Accounts and Administrative aspects.
To develop and implement operational policies and procedure.
To handle emergency repairs and manage crisis situations effectively.
To schedule regular maintenance and inspections to prevent breakdowns and ensure longevity of systems.
To coordinate tenant move-ins and move-outs, ensuring smooth transitions.
To ensure compliance with building codes and regulations during renovation projects.
To maintain accurate records of maintenance activities, inspections and other operational aspects.
To ensure proper documentations and compliance with regulatory requirements.
To maintain proper owner's database and update when necessary.
To check on staff's attendance and OT Claims form.
To check on Staff's Leave Application Forms and follow up with Head Office.
To coordinate with admin executive with all aspects and follow up.
Implemented quality control measures across all aspects of building management ensuring consistent high standards were maintained throughout every aspect of facility operations.
Enhanced tenant satisfaction through timely response to maintenance requests and effective communication.
Industry Property Management, Specialization Facility Management / Administrative /Clerical Support, Role Management, Position Level Executive, Monthly Salary MYR 4,000
Conducted thorough inspections of buildings to identify potential issues and develop appropriate action plans.
Ensured compliance with local codes, regulations, and industry best practices throughout all phases of construction projects.
Established positive relationships with contractors, vendors, and clients, fostering strong partnerships for successful project outcomes.
Delivered emergency 24-hour on-call service for tenants on building issues.
Responded to Common Area Maintenance (CAM) inquiries.
Administrative Executive
PPC INTERNATIONALSDN BHD
Wilayah Persekutuan, Putrajaya
07.2022 - 12.2023
Company Overview: Industry Property Management, Specialization Administrative /Clerical Support, Role Management, Position Level Executive, Monthly Salary MYR 2,600
To prepare monthly billings & send statements of accounts to owners/residents.
To handle all general administrative work at site office.
To maintain files for individual purchasers and contractors.
To prepare daily collection reports.
To assists in handling complaints from tenants.
To maintain good, communicate and relation with the tenants.
To coordinate and liaise with Head Office on all Accounts and Administrative aspects.
To send reminders to defaulters and ensure adequate follow up calls are made to recover all arrears due to management.
Receive daily payments and issuance of official receipts.
To receive, update and keep proper records of all payments and deposits collected.
To maintain proper owner's database and update when necessary.
To prepare staff's attendance and OT Claims form.
To handle Staff's Leave Application Forms and liaise with Head Office.
To coordinate with contractor from all aspects and follow up.
Industry Property Management, Specialization Administrative /Clerical Support, Role Management, Position Level Executive, Monthly Salary MYR 2,600
Management Executive
KE KELIT (M) SDN BHD
Subang Jaya, Selangor
11.2017 - 05.2022
Company Overview: Industry Trading, Specialization Administrative /Clerical Support, Role Management, Position Level Executive, Monthly Salary MYR 2,500
To understand the list of items/products in the D.O (Delivery Order) and Prepare and Arrange the items accordingly to the D.O.
To understand the racks arrangement of the various type and sizes of the products.
Involve in stock control and management and reporting discrepancies and problems to the supervisor.
Handling large stock intake to warehouse department.
Assist and Coordinate loading and unloading of the items/products.
Keeping the surrounding area tidy and clean.
Handle and operate the Forklift within the allocated area.
Industry Trading, Specialization Administrative /Clerical Support, Role Management, Position Level Executive, Monthly Salary MYR 2,500
Store Assistant
KE KELIT (M) SDN BHD
Subang Jaya, Selangor
10.2012 - 11.2013
Company Overview: Industry Manufacturing / Production, Specialization Manufacturing/Production Operations, Role Warehouse, Position Level Assistant, Monthly Salary MYR 1,500
To understand the list of items/products in the D.O (Delivery Order) and Prepare and arrange the items accordingly to the D.O.
To understand the racks arrangement of the various type and sizes of the products.
Involve in stock control and management and reporting discrepancies and problems to the supervisor.
Handling large stock intake to warehouse department.
Assist and Coordinate loading and unloading of the items/products.
Keeping the surrounding area tidy and clean.
Handle and operate the Forklift within the allocated area.
Industry Manufacturing / Production, Specialization Manufacturing/Production Operations, Role Warehouse, Position Level Assistant, Monthly Salary MYR 1,500
Research Officer
IPSOS Sdn Bhd
Kuala Lumpur, Kuala Lumpur
11.2011 - 09.2012
Company Overview: Industry Survey Advertising / Promotion / PR, Specialization Survey, Role Team Lead / Assistant, Position Level Junior Executive, Monthly Salary MYR 1,400
To Collaborate with other researcher in the planning, implementation, and evaluation of surveys.
To Consult with client to identify survey needs and specific requirements of the surveys.
To conduct surveys and collect data, using as Interviews, questionnaires, focus group, markets analysis interviews.
To handle analyze the collected data from surveys.
Monitor and evaluate survey progress and performance.
Determine and specify details of the survey project.
Conclude the survey questionnaire within given time frame.
Industry Survey Advertising / Promotion / PR, Specialization Survey, Role Team Lead / Assistant, Position Level Junior Executive, Monthly Salary MYR 1,400
Evaluated existing research methods, identifying areas for improvement and implementing best practices.
Customer Service
TESCO
Bandar Puchong Jaya, Selangor
03.2011 - 11.2011
Company Overview: Industry Consumer Products / FMCG, Specialization Customer Service, Role Customer Service - General, Position Level Fresh / Entry Level, Monthly Salary MYR 1,200
Being presentable during the working area.
To consult with customer in suggestion information, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
Provided exceptional customer service, addressing inquiries promptly and professionally.
To resolve product or service problems by clarifying the customer complaint, determining the problem caused.
Enhanced member retention through personalized engagement and excellent customer service.
To collect recommend potential products or services to management by collecting Information and analyzing customer needs.
To prepare product and customer service report by collecting customer 's information.
Handling and managing large amounts of incoming calls.
Industry Consumer Products / FMCG, Specialization Customer Service, Role Customer Service - General, Position Level Fresh / Entry Level, Monthly Salary MYR 1,200