Dynamic Supervisor with a proven track record at Operation Safehouse of the Desert, enhancing operational efficiency and customer satisfaction. Expert in project management and strategic planning, I led initiatives that significantly reduced costs and improved team productivity. Skilled in mentoring staff and pioneering new technologies, I consistently exceeded performance goals, achieving notable employee engagement levels.
Overview
3
3
Certifications
Work History
Supervisor
Operation Safehouse of the Desert
12.2024 - Current
Maintained database systems to track and analyze operational data.
Developed effective improvement plans in alignment with goals and specifications.
Helped meet changing demands by recommending improvements to business systems or procedures.
Conducted regular reviews of operations and identified areas for improvement.
Frequently inspected production area to verify proper equipment operation.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Created and managed project plans, timelines and budgets.
Evaluated staff performance and provided coaching to address inefficiencies.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Educated staff on organizational mission and goals to help employees achieve success.
Collected, arranged, and input information into database system.
Evaluated customer needs and feedback to drive product and service improvements.
Generated reports detailing findings and recommendations.
Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
DIRECTOR, GROUP BUSINESS APPLICATIONS & PMO at DKSH CORPORATE SHARED SERVICES CENTER S/BDIRECTOR, GROUP BUSINESS APPLICATIONS & PMO at DKSH CORPORATE SHARED SERVICES CENTER S/B