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SIVAGAMI RAJOO Sivagami
Kuala Lumpur,14
Summary
Dynamic Supervisor with a proven track record at Operation Safehouse of the Desert, enhancing operational efficiency and customer satisfaction. Expert in project management and strategic planning, I led initiatives that significantly reduced costs and improved team productivity. Skilled in mentoring staff and pioneering new technologies, I consistently exceeded performance goals, achieving notable employee engagement levels.
Overview
3
3
Certifications
Work History
Supervisor
Operation Safehouse of the Desert
12.2024 - Current
- Maintained database systems to track and analyze operational data.
- Developed effective improvement plans in alignment with goals and specifications.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Conducted regular reviews of operations and identified areas for improvement.
- Frequently inspected production area to verify proper equipment operation.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Created and managed project plans, timelines and budgets.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Educated staff on organizational mission and goals to help employees achieve success.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
- Generated reports detailing findings and recommendations.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Implemented cost-saving measures, significantly reducing operational expenses.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
- Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
- Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across team.
Skills
Project Management
Business administration
Search Engine Optimization
Business planning
Strategic planning
Training and mentoring
Software experience
Additional Information
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Certification
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Interests
Timeline
Supervisor
Operation Safehouse of the Desert
12.2024 - Current
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12-1992