Dynamic Administrative Assistant with proven expertise at Alan Tan & Associates, enhancing document processing efficiency through automation. Skilled in Microsoft applications and adept at maintaining confidentiality, I excel in time management and collaboration, ensuring seamless client interactions and optimized scheduling for executives. Committed to delivering exceptional support in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Alan Tan & Associates (Advocates & Solicitors)
06.2024 - Current
Assist lawyers with walk-in clients by facilitating document signing procedures, ensuring smooth transactions.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Improved document processing speed by introducing automated templates for routine correspondence.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
Administrative Assistant
Quick Results Counselling (QRC) (Part-Time)
03.2022 - 11.2023
Client Intake & Registration : Assist new customers with their intake process by gathering relevant information.
Answering Inquiries : Provide information about counseling services, appointment availability via calls, emails and in person.
Scheduling Appointments : Collaborating with counselors to ensure availability and suitable time allocation.
Maintaining Records : Keeping clients records organized and confidential while adhering their privacy standards.
Education
Bachelor of Arts - Law Enforcement (Investigation) (Honours)
Saito University College
Cheras, Selangor, Malaysia
04.2001 -
Associate of Arts - Foundation in Arts in Business Management
Southern University
Johor Bahru, Johor, Malaysia
04.2001 -
Skills
Technical Skills : Microsoft & Adobe
Language Proficiency : Bahasa Malaysia (Excellent), English (Intermediate)
Teamwork/ Collaboration
Analytical Skills
Time Management
Organizational Skills
Adaptability
Flexibility
Timeline
Administrative Assistant
Alan Tan & Associates (Advocates & Solicitors)
06.2024 - Current
Administrative Assistant
Quick Results Counselling (QRC) (Part-Time)
03.2022 - 11.2023
Bachelor of Arts - Law Enforcement (Investigation) (Honours)
Saito University College
04.2001 -
Associate of Arts - Foundation in Arts in Business Management