Sivabalan Vilchamay

Boarding Parents play a vital role in providing a safety, supportive, and nurturing environment for boarding students. Responsible for the daily care and supervision of students, ensuring their wellbeing, personal development and adherence to boarding house policies. It’s a combination of pastoral care, administrative duties and operational responsibilities to maintain a positive boarding culture.

• Administrative Duties: Maintain accurate records of student attendance, incident reports, health updates and other required documentation.
• Prepare and submit necessary reports and applications for Ministry of Education (MOE) approval, ensuring all compliance and regulatory requirements are met.
• Assist in ensuring that the boarding facility operates in accordance with MOE regulations and school policies.
• Operational Responsibilities: Coordinate with the boarding staff on operational matters, including maintenance, supply inventories and housekeeping
• Time Management: Assist with the organization, planning and execution of a range of off-site trips
• Safety Regulations: Keep boarders healthy and safe, in line with school policies
• Be responsible for confidential information and documentation and ensure this sensitive material is handled appropriately and accurately

• Provide essential office support including scheduling appointments, managing communications, and maintaining organized records to ensure efficient daily operations.
• Guide students through visa application requirements, compiling necessary documentation, and ensuring compliance with immigration policies.
• Oversee and manage individual student immigration cases, tracking deadlines, managing follow-ups, and maintaining accurate, confidential records.
• Prepare, review, and submit visa and immigration paperwork, including application forms, supporting documentation, and legal compliance materials.
• Act as a point of contact with government immigration agencies, embassies, and consulates to resolve application issues and expedite processing when possible.
• Provide students with up-to-date information on immigration policies, changes in visa requirements, and renewal procedures to ensure full compliance.
• Prepare reports and maintain databases to track visa applications, approvals, renewals, and expirations; ensure all documentation is in accordance with regulatory standards.
• Identify opportunities to improve application processes, reduce wait times, and simplify paperwork requirements for students.
• Salary: RM 5000
• Familiarity with immigration software and systems, maintaining accurate records to ensure all students’ cases are compliant and properly documented.
• Recognized for streamlining visa application processes, reducing processing times and improving student satisfaction.

• Enhanced international student outreach and engagement by facilitating meetings between faculty and students.
• Implemented rigorous verification checks on incoming documents, reducing data errors.
• Managed visa endorsements and letters for over 500 students, ensuring successful airport clearance.
• Maintained a 99% accuracy rate in data entry for the enrollment center, enhancing financial transactions.

• Improved data accuracy by implementing meticulous verification checks.
• Coordinated visa endorsement processes, ensuring successful student clearances.
• Guided parents and students through the admission process with high accuracy in data entry.

• Provided visionary leadership to maintain and enhance the quality of education, curriculum, and academic programs.
• Recruited, trained, and supervised teaching and administrative staff, fostering a collaborative work environment.
• Promoted student engagement and academic success through extracurricular activities.
• Developed and managed the academy's budget efficiently.

• Addressed shipment issues and maintained accurate database logs.

• Resolved shipment issues and managed tracking lists, improving data integrity by 75%.
• Handled billing invoices and ensured on-time delivery of shipments.

• Managed inventory and assisted with office administration tasks, improving customer service turnaround time by 20%.