Summary
Overview
Work History
Skills
Timeline
Generic

SITI SYAZANA BINTI SHARIFUDDIN

BAKERY&DESSERT
Merlimau, Melaka

Summary

Dynamic baker with a proven track record at my own bakery, excelling in food safety and customer service. Developed creative recipes that boosted sales and enhanced customer satisfaction through personalized cake designs. Leveraged strong teamwork and collaboration skills to maintain a clean, organized workspace, ensuring high-quality baked goods and a welcoming environment.

Overview

14
14
years of professional experience
1
1
Language

Work History

Baker

Own
01.2023 - Current
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
  • Produced consistently high-quality baked goods for customers.
  • Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
  • Customized cake designs according to customer requests, increasing satisfaction and repeat business.
  • Increased customer satisfaction with friendly and efficient service.

Retail Sales Associate

Aeon Ayer Keroh
01.2012 - 05.2017
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Skills

Food safety

Customer service

Cake decorating

Kitchen safety

Teamwork and collaboration

Retail sales

Cash handling

Product knowledge

Store opening and closing

Stocking and receiving

Product recommendations

Fashion sense

Trend awareness

Timeline

Baker

Own
01.2023 - Current

Retail Sales Associate

Aeon Ayer Keroh
01.2012 - 05.2017
SITI SYAZANA BINTI SHARIFUDDINBAKERY&DESSERT