Siti Suhaila Jamal
Senior Account Executive
Kajang, Selangor
Summary
Reliable Credit Controller highly effective at assessing risk and working with external departments to develop cross-functional approaches to comprehensive success in credit management. Excited to offering 8 years' experience and expertise in customers to leading company.
Overview
13
13
years of professional experience
Work History
Credit Controller
Wipro Consumer Care (LDW) Sdn Bhd
Kajang, Selangor, Malaysia
05.2020 - Current
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Built relationships with customers and community to promote long term business growth.
- Responsible for all financial transactions related to the company's accounts receivable.
- Maintaining customer accounts. Working with a billing system generating invoices. Collecting payments.
- Following up with any customer with outstanding payments.
- Provide a monthly provision for bad debt.
- Initiate the dunning process & generate reminders for overdue accounts.
- Meet customer to get clear cut for the settlement or discuss a payment scheme if customer having difficulty to settle a payment.
- Process trade related rebates, debit & credit notes.
- Process receipts payment made by customer via bank transfer, negotiation of export bill, cheque and promissory notes and netting transfer.
Senior Finance Executive
Tohtonku Sdn Bhd
Subang Jaya, Selangor, Malaysia
03.2019 - 05.2020
- Responsible in monthly reporting on overall account.
- Provide a monthly provision for bed debt.
- Initiate the dunning process & generate reminders for overdue accounts.
- Meet customer to get clear cut for the settlement or discuss a payment scheme if customer having difficulty to settle a payment.
- Process trade related rebates, debit & credit notes.
- Process receipts payment made by customer via bank transfer, negotiation of export bill, cheque and promissory notes and netting transfer.
AR Executive
Tohtonku Sdn Bhd
Subang Jaya, Selangor, Malaysia
05.2016 - 03.2019
- Monitoring Modern Trade customers.
- Following up closely with the sales team. Visiting buyer if email & reminder was not entertained.
- Process trade-related rebates, debit & credit notes.
- Process receipts payment made by customer via bank transfer, negotiation of export bill, cheque and promissory notes and netting transfer.
Trade Fund Assistant
Mondelez (M) Sdn Bhd
Damansara, Selangor, Malaysia
10.2012 - 05.2016
- Responsible to provide Sales Adminstration supporte to the sales team, which focus on the trade spend management.
- This role is vital in ensuring an effective & efficient trade spends management.
- Involve in accrual for new activity and event to promote the company products.
Internship Student
Insight Research (M) Sdn Bhd
Kuala Lumpur, Malaysia
03.2012 - 06.2012
- Helping executive and in the same time learn the marketing research procedure to enhance what had been learned in the university.
- Attend a meeting, meet a client and expose to the marketing world and strategy.
Data Entry
Jabatan Penilaian & Perkhidmaten Harta
Klang, Selangor
05.2011 - 08.2011
- Created and maintained data entry logs to track data entry activities.
- Completed data entry for currency transactions.
- Completed time-sensitive data entry requests.
- Developed and implemented data entry operations.
Education
Bachelor of Science - Statistics
Universiti Teknologi Mara
Kota Bharu, Kelantan, Malaysia 04.2001 -
High School Diploma -
Universiti Teknologi Mara
Seri Iskandar, Malaysia 04.2001 -
Skills
Excel knowledge
Collection Strategy Development
Assertiveness in Collections
Research abilities
ERP System Experience
Teamwork and Collaboration
Customer Relations
Timeline
Credit Controller
Wipro Consumer Care (LDW) Sdn Bhd
05.2020 - Current
Senior Finance Executive
Tohtonku Sdn Bhd
03.2019 - 05.2020
AR Executive
Tohtonku Sdn Bhd
05.2016 - 03.2019
Trade Fund Assistant
Mondelez (M) Sdn Bhd
10.2012 - 05.2016
Internship Student
Insight Research (M) Sdn Bhd
03.2012 - 06.2012
Data Entry
Jabatan Penilaian & Perkhidmaten Harta
05.2011 - 08.2011
Bachelor of Science - Statistics
Universiti Teknologi Mara
04.2001 -
High School Diploma -
Universiti Teknologi Mara
04.2001 -