Siti Suhaila Jamal
Senior Account Executive
Kajang, Selangor
Summary
Reliable Credit Controller highly effective at assessing risk and working with external departments to develop cross-functional approaches to comprehensive success in credit management. Excited to offering 8 years' experience and expertise in customers to leading company.
Overview
13
13
years of professional experience
Work History
Credit Controller
Wipro Consumer Care (LDW) Sdn Bhd
05.2020 - Current
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Built relationships with customers and community to promote long term business growth.
- Responsible for all financial transactions related to the company's accounts receivable.
- Maintaining customer accounts. Working with a billing system generating invoices. Collecting payments.
- Following up with any customer with outstanding payments.
- Provide a monthly provision for bad debt.
- Initiate the dunning process & generate reminders for overdue accounts.
- Meet customer to get clear cut for the settlement or discuss a payment scheme if customer having difficulty to settle a payment.
- Process trade related rebates, debit & credit notes.
- Process receipts payment made by customer via bank transfer, negotiation of export bill, cheque and promissory notes and netting transfer.
Senior Finance Executive
Tohtonku Sdn Bhd
03.2019 - 05.2020
- Responsible in monthly reporting on overall account.
- Provide a monthly provision for bed debt.
- Initiate the dunning process & generate reminders for overdue accounts.
- Meet customer to get clear cut for the settlement or discuss a payment scheme if customer having difficulty to settle a payment.
- Process trade related rebates, debit & credit notes.
- Process receipts payment made by customer via bank transfer, negotiation of export bill, cheque and promissory notes and netting transfer.
AR Executive
Tohtonku Sdn Bhd
05.2016 - 03.2019
- Monitoring Modern Trade customers.
- Following up closely with the sales team. Visiting buyer if email & reminder was not entertained.
- Process trade-related rebates, debit & credit notes.
- Process receipts payment made by customer via bank transfer, negotiation of export bill, cheque and promissory notes and netting transfer.
Trade Fund Assistant
Mondelez (M) Sdn Bhd
10.2012 - 05.2016
- Responsible to provide Sales Adminstration supporte to the sales team, which focus on the trade spend management.
- This role is vital in ensuring an effective & efficient trade spends management.
- Involve in accrual for new activity and event to promote the company products.
Internship Student
Insight Research (M) Sdn Bhd
03.2012 - 06.2012
- Helping executive and in the same time learn the marketing research procedure to enhance what had been learned in the university.
- Attend a meeting, meet a client and expose to the marketing world and strategy.
Data Entry
Jabatan Penilaian & Perkhidmaten Harta
05.2011 - 08.2011
- Created and maintained data entry logs to track data entry activities.
- Completed data entry for currency transactions.
- Completed time-sensitive data entry requests.
- Developed and implemented data entry operations.
Education
Bachelor of Science - Statistics
Universiti Teknologi Mara
Kota Bharu, Kelantan, Malaysia 04.2001 -
High School Diploma -
Universiti Teknologi Mara
Seri Iskandar, Malaysia 04.2001 -
Skills
Excel knowledge
Collection Strategy Development
Assertiveness in Collections
Research abilities
ERP System Experience
Teamwork and Collaboration
Customer Relations
Timeline
Credit Controller
Wipro Consumer Care (LDW) Sdn Bhd
05.2020 - Current
Senior Finance Executive
Tohtonku Sdn Bhd
03.2019 - 05.2020
AR Executive
Tohtonku Sdn Bhd
05.2016 - 03.2019
Trade Fund Assistant
Mondelez (M) Sdn Bhd
10.2012 - 05.2016
Internship Student
Insight Research (M) Sdn Bhd
03.2012 - 06.2012
Data Entry
Jabatan Penilaian & Perkhidmaten Harta
05.2011 - 08.2011
Bachelor of Science - Statistics
Universiti Teknologi Mara
04.2001 -
High School Diploma -
Universiti Teknologi Mara
04.2001 -