Siti Sofiya Yahya@Zakaria
Admin
Wilayah Persekutuan Kuala Lumpur
Summary
Dedicated Admin Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
Cekap Technical Services Sdn Bhd
01.2010 - 05.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Scheduled office meetings and client appointments for staff teams.
- Liaised between clients and vendors and maintained effective lines of communication.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Established administrative work procedures to track staff's daily tasks.
- Assisted development and implementation of new administrative procedures.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Self-motivated, with a strong sense of personal responsibility.
Administrative Personal Assistant
Sixma Agency Prudential
01.2009 - 11.2012
- Safeguarded confidential information with strong attention to detail when organizing sensitive documents or data files.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Collaborated with cross-functional teams on various projects to achieve shared goals efficiently and effectively.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Volunteered to help with special projects of varying degrees of complexity.
- Contributed to the development of company culture by assisting in the creation of employee manuals and training materials.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Boosted team morale by coordinating events, activities, and social gatherings that fostered a positive work environment.
Education
High School Diploma -
Sekolah Tinggi Perempuan Melaka
Melaka 04.2001 -
Skills
Meeting planning
undefinedTimeline
Administrative Assistant
Cekap Technical Services Sdn Bhd
01.2010 - 05.2024
Administrative Personal Assistant
Sixma Agency Prudential
01.2009 - 11.2012
High School Diploma -
Sekolah Tinggi Perempuan Melaka
04.2001 -
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