Microsoft word
SITI NUR AISYAH BINTI GHAZALI
Agency Executive
Paka, Terengganu,11
Summary
Experienced with strategic planning, client engagement, and team leadership. Utilizes innovative solutions to drive agency growth and client success. Knowledge of market trends and project management techniques ensures seamless operations and high-impact results.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Teacher
Tuisyen Skor Plus
05.2023 - 05.2025
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Agency Executive
FWD Takaful
03.2021 - 05.2025
- Elevated overall client experience by placing emphasis on open communication, transparency, and responsiveness throughout the entire agency-client relationship.
- Directed problems to appropriate personnel.
- Facilitated communication between departments, promoting a cohesive working environment where ideas were shared freely.
- Established performance metrics for evaluating staff productivity while maintaining a focus on quality output from all team members.
Personal Marketing Assistant
Mikayla Infinity Sdn Bhd
02.2022 - 07.2022
- Fostered a collaborative work environment by facilitating open communication among team members across all levels of expertise.
- Conducted market research and analysis to inform strategic decision-making and ensure optimal campaign performance.
- Coordinated public relations efforts, securing media coverage that increased brand awareness among target audiences.
- Contributed to the ongoing optimization of SEO efforts by conducting keyword research and implementing on-site improvements.
Cashier
Shamsidar Trading
06.2019 - 08.2019
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor Of Entrepreneurship - E-commerce
UNIVERSITY MALAYSIA KELANTAN
Pengkalan Chepa, Kelantan, Malaysia 04.2001 -
STPM - SASTERA
Sekolah Menengah Kebangsaan Paka
Paka, Terengganu, Malaysia 04.2001 -
Skills
Student engagement
Classroom instruction
Parent-teacher communication
Creative direction
Teamwork
Lead prospecting
Team building
Product and service sales
Software
Cap Cut
Canva
Timeline
Teacher
Tuisyen Skor Plus
05.2023 - 05.2025
Personal Marketing Assistant
Mikayla Infinity Sdn Bhd
02.2022 - 07.2022
Agency Executive
FWD Takaful
03.2021 - 05.2025
Cashier
Shamsidar Trading
06.2019 - 08.2019
Bachelor Of Entrepreneurship - E-commerce
UNIVERSITY MALAYSIA KELANTAN
04.2001 -
STPM - SASTERA
Sekolah Menengah Kebangsaan Paka
04.2001 -