Microsoft
SITI NUR AINNA BINTI SAIFUL BAHRI
Account Officer
Ayer Tawar, Perak,08
Summary
Experienced with managing and optimizing office operations to enhance productivity. Utilizes strong organizational and communication skills to ensure smooth workflow and efficient task completion. Knowledge of team collaboration techniques and adaptability in dynamic work environments.
Overview
2
2
years of professional experience
Work History
HR Executive
Esplanade Bowl Sdn Bhd
07.2023 - 08.2024
- Oversaw payroll processing, ensuring accurate payments while adhering to strict deadlines for submission.
- Facilitated open communication channels between employees and management to promote a positive workplace culture.
- Streamlined HR processes by implementing efficient workflows and reducing paperwork.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Administrative Officer
Empire Home Furnishing Sdn Bhd
02.2022 - 04.2023
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
Education
Diploma in Management With Multimedia - Management With Multimedia
Kolej Poly Tech MARA Ipoh
Ipoh, Perak, Malaysia 04.2001 -
Skills
Employee relations
Recruitment and hiring
Recruitment and selection
Onboarding and orientation
Customer service
Cash handling
Graphic design
Software
Adobe Photoshop
Adobe Illustrator
Timeline
HR Executive
Esplanade Bowl Sdn Bhd
07.2023 - 08.2024
Administrative Officer
Empire Home Furnishing Sdn Bhd
02.2022 - 04.2023
Diploma in Management With Multimedia - Management With Multimedia
Kolej Poly Tech MARA Ipoh
04.2001 -