SITI NORBAHYA MOHD SAN
SALES ASSOCIATE/RECEPTIONIST
KUALA LUMPUR
Summary
Proven in enhancing customer experiences at V FOR U WELLNESS AND SPA, adept at managing front desk operations and excelling in verbal communication. Achieved consistent monthly sales targets at LARNEY SDN BHD through effective relationship-building. Skilled in scheduling and billing, demonstrating a blend of hard and soft skills to drive business success.
Overview
1
1
year of professional experience
Work History
Receptionist
V FOR U WELLNESS AND SPA
11.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled cash transactions and maintained sales and payments records accurately.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Assisted in event planning and execution, ensuring seamless operation of company functions.
Sales Associate
LARNEY SDN BHD
03.2024 - 10.2024
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
No Degree - ART
SMK PEREMPUAN PUDU
JLN FOSS PUDU, 55200 KUALA LUMPU 04.2001 -
Skills
Customer/Client relations
Greeting and seating clients
Verbal and written communication
Scheduling appointments
Front desk operations
Phone etiquette
Billing and invoicing
Timeline
Receptionist
V FOR U WELLNESS AND SPA
11.2024 - Current
Sales Associate
LARNEY SDN BHD
03.2024 - 10.2024
No Degree - ART
SMK PEREMPUAN PUDU
04.2001 -
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