Siti Noranisah Binti Mohd Sunanin
Admin Assistant
Benut
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
Admin Assistant
PERODUA SALES SDN BHD-BRANCH BATU PAHAT
Batu Pahat
04.2015 - Current
- Position as an admin assistant in the sales department, and deal with the daily routine of new car registration processes, and issuing cover notes for renewal and new car insurance.
- Maintaining appropriate filing systems, preparing reports, handling administrative requests, and closing accounts.
- Promoted to a permanent position as Admin Assistant in April 2015.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Contract Admin Assistant
PERODUA SALES SDN BHD BRANCH BATU PAHAT
Batu Pahat
01.2015 - 03.2015
- A contract admin assistant is assigned to various kinds of administrative work, including preparing the car for the registration process, issuing cover notes, preparing invoices for the bank and customers, following up on the disbursement of payments with the bank, and other clerical tasks.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Intern
KWSP BRANCH SEGAMAT
Segamat
06.2014 - 12.2014
- Various administrative tasks, fieldwork, and clerical work were involved in preparing documents and conducting fieldwork at the enforcement department and court.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Planning Assistant
TDK-LAMBDA SENAI MALAYSIA SDN.BHD
Senai
04.2012 - 08.2012
- A Planning Assistant in the Planning department is assigned to assist the planner with daily routine planning and order, prepare the report of actual production output, and release the production order, in addition to other basic administrative tasks.
- Supported senior planners in reviewing development proposals, providing insightful analysis that informed key decisions.
- Smoothly supported team activities to efficiently accomplish project milestones.
- Collaborated with cross-functional teams to develop cohesive planning strategies, leading to well-coordinated project execution.
Intern
COMTAX MANAGEMENT & CONSULTANT
06.2011 - 11.2011
- Various administrative works, fieldwork, and clerical work were prepared, including the full set of accounts, tax submissions, and financial statements for the clients.
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Education
BACHELOR OF BUSINESS MANAGEMENT (HONS) - FINANCE
University Teknologi Mara
01.2012 - 01.2014
DIPLOMA IN ACCOUNTING INFORMATION SYSTEM - undefined
University Teknologi Mara
Lendu, Melaka 01.2009 - 01.2012
SIJIL PELAJARAN MALAYSIA (SPM) - undefined
SMK Benut
Skills
Data entry
Administrative support
Office administration
Computer skills
Filing
Clerical support
Document control
Customer service
Time management
Office management
Customer and client relations
File organization
Timeline
Admin Assistant
PERODUA SALES SDN BHD-BRANCH BATU PAHAT
04.2015 - Current
Contract Admin Assistant
PERODUA SALES SDN BHD BRANCH BATU PAHAT
01.2015 - 03.2015
Intern
KWSP BRANCH SEGAMAT
06.2014 - 12.2014
Planning Assistant
TDK-LAMBDA SENAI MALAYSIA SDN.BHD
04.2012 - 08.2012
BACHELOR OF BUSINESS MANAGEMENT (HONS) - FINANCE
University Teknologi Mara
01.2012 - 01.2014
Intern
COMTAX MANAGEMENT & CONSULTANT
06.2011 - 11.2011
DIPLOMA IN ACCOUNTING INFORMATION SYSTEM - undefined
University Teknologi Mara
01.2009 - 01.2012
SIJIL PELAJARAN MALAYSIA (SPM) - undefined
SMK Benut