SITI NAZIHAH BINTI IDRIS
ACCOUNT EXECUTIVE
Bandar Puncak Alam
Summary
Dynamic professional with a proven track record at Qaira Holdings Sdn Bhd, excelling in financial reporting and fostering teamwork. Skilled in Microsoft Office and adept at improving operational efficiency, evidenced by enhanced customer satisfaction. Demonstrates exceptional multitasking abilities and a commitment to achieving and exceeding targets through strategic account management and collaboration.
Overview
8
8
years of professional experience
Work History
Account Executive
Qaira Holdings Sdn Bhd
04.2019 - 06.2024
- Helped prepare month-end, quarterly and year-end closings.
- Documented business expenses and sales.
- Helped reconciled bank statements monthly, identifying discrepancies for prompt resolution.
- Communicated with suppliers to reconcile invoice payments.
- Produced and distributed invoices and financial documents.
- Answered phone calls regarding financial matters such as payments due.
- to ensure timely payment of invoices, addressing any discrepancies or issues in prompt and professional manner.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Improved efficiency by maintaining accurate records and supporting documentation for financial transactions.
- Managed expense reporting process ensuring timely reimbursements while maintaining adherence to company policies.
- Prepared monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
- Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.
- Presented audit findings to director after reviewing results and paperwork.
- Maintained confidentiality of sensitive financial data, adhering to company policies and industry best practices.
- Supported tax preparation efforts, gathering necessary documents and information for accurate filing.
- Contributed to audit preparations, ensuring compliance with internal controls and external regulations.
- Prepared and processed payroll accurately and on-time, ensuring employee satisfaction and adherence to labor laws.
- Processed payroll by validating work hours and attendance of employees.
- Processed all HR related including KWSP,SOCSO,PCB,ZAKAT ECT.
Stock Controller
Color Blast Sdn Bhd
04.2018 - 03.2019
- Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.
- Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
- Coordinated with quality assurance team to ensure that incoming products met established quality standards, preventing potential stock issues related to defective items.
- Performed root cause analysis on inventory discrepancies, implementing corrective actions for long-term resolution.
- Handled stock return claims from customers promptly and professionally, maintaining positive relationships while minimizing financial impact on company.
- Managed implementation of new inventory management system, resulting in more accurate tracking and forecasting capabilities.
- Collaborated with purchasing department to ensure timely delivery of products and adequate stock levels.
- Supported sales team by ensuring product availability, contributing to higher customer satisfaction rates.
- Monitored inventory levels in stockrooms and alerted management to any discrepancies.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Processed and packaged stock items for customer purchases.
- Received new stock and input values into computer system.
- Recorded daily activities for inventory control.
- Marked stock with identification tags and labels to outline information such as storage locations.
HR Assistant
Color Blast Sdn Bhd
03.2017 - 03.2018
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Supported managers in addressing employee relations issues, providing guidance on conflict resolution techniques.
- Increased efficiency in HR operations through regular evaluation of workflows, identifying areas for improvement or automation.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Branch Manager
99 Speedmart
01.2016 - 03.2017
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Engaged employees in business processes with positive motivational techniques.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Complied with regulatory guidelines and requirements.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
Education
DIPLOMA - ACCOUNTANCY
UNIVERSITI TEKNOLOGI MARA UiTM
Tapah, Perak, Malaysia 04.2001 -
Skills
Account Management
Financial Reporting
Customer Service
Account Servicing
Systems and software expertise
Budget Management
Lead Generation
Multitasking Abilities
Teamwork and Collaboration
Microsoft Office proficiency
Human Resources Software
Timeline
Account Executive
Qaira Holdings Sdn Bhd
04.2019 - 06.2024
Stock Controller
Color Blast Sdn Bhd
04.2018 - 03.2019
HR Assistant
Color Blast Sdn Bhd
03.2017 - 03.2018
Branch Manager
99 Speedmart
01.2016 - 03.2017
DIPLOMA - ACCOUNTANCY
UNIVERSITI TEKNOLOGI MARA UiTM
04.2001 -
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