Siti Najiha Murad
Social Media And Marketing Assistant
Ampang
Summary
Ambitious Marketing Assistant optimizing campaign performance to drive business success. Devoted market surveyor with established record of measurable customer engagement, coordinating lead generating campaigns and achieving notable revenue results. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Marketing and Social Media Executive position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Social Media and Marketing Assistant
Koperasi Tabung Haji Berhad
Kuala Lumpur
02.2020 - Current
- Created engaging content for Tiktok, Facebook, and Instagram.
- Generated leads through phone calls, emails and face-to-face interactions.
- Utilized Adobe Illustrator and Canva to design and create informational flyers and advertisements.
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Compiled product and customer data to generate informed profit projections.
- Utilized time tracking software for accurate project and time management.
- Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
- Collected, analyzed and summarized data and trends to provide marketing tracking and research.
- Conducted thorough research to construct creative and fresh ideas.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
- Identified appropriate marketing channels and target customers for campaigns.
- Wrote engaging and successful marketing, advertising, and website copy.
- Used various market research tools and techniques to gather, analyze and interpret data.
Supervisor
Bakka Clothing Sdn Bhd
Kuala Lumpur
06.2019 - 09.2021
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained compliance with company policies, objectives, and communication goals.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Monitored workflow to improve employee time management and increase productivity.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Helped store management meet standards of service and quality in daily operations.
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Analyzed sales figures and identified areas for improvement.
- Completed cash and credit card transactions accurately using POS software.
Education
BBA - Business Administration
Universiti Utara Malaysia
Sintok, Kedah 09.2016 - 02.2020
Business
Politeknik Tuanku Syed Sirajuddin
Arau, Perlis 03.2013 - 06.2015
Skills
Digital marketing
undefinedAccomplishments
- Collaborated with team of two in the development of Badal Haji project.
- Director of Seminar in Management Thinking with University Utara Malaysia's Security Department.
- Committee of Karate Club.
- Athlete of Karate Sukipt
- Dean list reciepient.
Timeline
Social Media and Marketing Assistant
Koperasi Tabung Haji Berhad
02.2020 - Current
Supervisor
Bakka Clothing Sdn Bhd
06.2019 - 09.2021
BBA - Business Administration
Universiti Utara Malaysia
09.2016 - 02.2020
Business
Politeknik Tuanku Syed Sirajuddin
03.2013 - 06.2015
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