Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
AdministrativeAssistant
Siti Hanisah Bt.Md Said

Siti Hanisah Bt.Md Said

Senior Pharmacy Assistant
Johor Bahru, Johor

Summary

Dynamic Senior Pharmacy Assistant at KPJ Johor Specialist Hospital, adept at optimizing patient medication and enhancing pharmacy efficiency. Recognized for systematic drug storage oversight and exceptional patient communication skills, fostering strong relationships. Proven track record in training new staff and minimizing errors in insurance claims processing, ensuring timely reimbursements.

Knowledgeable as Local Preceptor since 2010 with strong background in providing guidance and support to new employees. Proven track record in enhancing team performance and fostering positive learning environment. Demonstrated ability to mentor and coach effectively, leveraging communication and interpersonal skills.

Professional in educational mentorship with extensive experience in guiding and developing new team members. Known for fostering collaborative work environment and delivering reliable support. Committed to adaptability and achieving results through effective teamwork and clear communication.

Overview

3
3
years of professional experience
2
2
Certifications

Work History

Senior Pharmacy Assistant

KPJ Johor Specialist Hospital
04.2022 - Current
  • Managed insurance claims processing efficiently, minimizing errors and ensuring timely reimbursements for the pharmacy.
  • Developed strong relationships with patients, providing personalized service that enhanced their pharmacy experience.
  • Assisted in training new pharmacy assistants, sharing expertise and promoting best practices for the role.
  • Served as a reliable resource for both patients and coworkers, answering questions regarding medications and procedures accurately.

Education

Pharmacy

School of Pharmacy
Petaling Jaya, Selangor, Malaysia
04-1993

Skills

Systematic drug storage oversight

Additional Information

Has been serving as a Council Member of the Malaysian Association of Pharmacy Assistant since 2001.

2001- Present

  • Contributing to the strategic planning and governance of the association.
  • Representing the interests and professional development of assistant pharmacy nationwide.
  • Supporting policy formulation, continuing education initiatives and stakeholder engagement.



Certification

Diploma in Pharmacy

Timeline

Senior Pharmacy Assistant

KPJ Johor Specialist Hospital
04.2022 - Current

Professional Certificate in Management

07-2005

Diploma in Pharmacy

07-1994

Pharmacy

School of Pharmacy
Siti Hanisah Bt.Md SaidSenior Pharmacy Assistant