Siti Halizah Saroni
FRONT DESK RECEPTIONIST CUM ADMINISTRATION
Kuala Lumpur
Summary
Dynamic Administrative Assistant with over 31 years of experience, proficient in enhancing operational efficiency and fostering positive relationships. Expertise in managing front desk operations and providing comprehensive administrative support, ensuring smooth communication and coordination across departments. Demonstrated ability in multitasking, event planning, and logistics management. contributing to a productive work environment. Known for exceptional interpersonal and organizational skills, combined with a strong adaptability to meet the evolving needs of a busy office setting. Committed to delivering outstanding service and enhancing overall workplace functionality.
Overview
32
32
years of professional experience
4
4
years of post-secondary education
1
1
Certificate
3
3
Languages
Work History
ADMINISTRATIVE ASSISTANT
TRX CITY SDN BHD
10.2014 - 02.2025
- Receive and register all incoming mail, courier, faxes, letter and tender Screening phone calls, enquiries and requests and handling them when appropriate. First person to meet and greet guest/VIP/media.document. Scan and distribute where needed. Prepare, arrange and pack documents for outgoing distribution.
- Organize logistics for meeting, person in charge for meeting room and conference call. reservation and ensure meeting rooms are in good condition.
- Record all requests for CEO's appointment & meetings. Assist in event planning. including associated traveling and logistic Arrangement. Handle F&B arrangement for all meetings & company event. Source for best caterer with good hospitality and food.
- Arrange company car reservation and monitor service schedule.
- Purchase and maintain stationeries inventories and pantry supply. Established housekeeping schedule and oversee work done by the cleaner. Report and monitor any facilities faulty within 1 day from detection. Prepare purchase request, purchase order and payment to vendor.
- Arranging and ordering a fruit basket for delivery to the staff in the hospital Organizing festive events, such as the year-end gathering and Christmas celebration for staff. Tender document management. Receiving and recording all tender submissions in a discreet manner. Inform relevant PIC of any tender submissions. Ensure bidders follows SOP during the tender submissions. Assist Project Office Manager deal with Maintenance team GADANG notify them for any faulty items/devices. Arranged for meeting room reservation. Screened phone calls, enquiries and requests and handled them when appropriate. First person to meet and greet guest/VIP/media.
RECEPTIONIST CUM ADMIN ASSISTANT
PETRON REFINERY (M) BERHAD
06.2013 - 09.2014
- Received, registered and distributed all incoming mails and courier.
- Monitored cleaning services.
- Make the travel arrangements (air ticket and hotel reservation) for the staff.
ADMINISTRATIVE & SALES ASSISTANT
TOYOTA TSUSHO (M) SDN BHD
01.2002 - 04.2013
- Received and registered all incoming mail, courier, faxes, letter and tender document. Scanned and distributed where needed.
- Prepared, arranged and packed documents for outgoing distribution.
- Organized and filed documents.
- Prepared payment remittance for the Japanese staff.
- Arranged meeting room booking and ensure meeting rooms are in good condition.
- Arranged for driver and company car booking.
- Supported other clerical duties when required.
- Sales for trading-import and export tin.
ADMINISTRATIVE ASSISTANT & CUSTOMER SERVICE
KEN AIR SERVICES (M) SDN BHD
03.1997 - 01.2002
- Screened phone calls, enquiries and request and handling them when appropriate.
- Monitored and deal with airlines/cruise for ticket reservation and arrangement.
- Registered and filed tickets.
- Assisted administration department in daily works operation. Prepared bank slip for bank daily collection.
GENERAL CLERK
WILSON PARKING (M) SDN BHD
12.1992 - 01.1997
- Handled application for season parking.
- Supported customer service and clerical duties.
Education
Certificate of Technical Studies - Computer Knowledge
COSMOPOINT INSTITUTE & INFORMATION TECHNOLOGIES
Kuala Lumpur, Malaysia 04.2001 - 06.2003
Intermediate Certificate - Basic Japanese Language
Japan Club Kuala Lumpur
Kuala Lumpur, Malaysia 04.2001 - 06.2003
Skills
Administrative & Organizational Skills
Communication Skills
Verbal and written communication
Active listening
Professional telephone etiquette
Email and business correspondence
Multilingual abilities
Scheduling and calendar management
Filing and documentation
Data entry and record keeping
Inventory management
Office supply coordination
Meeting and event coordination
Certification
Certificate of Achievement
Timeline
Certificate of Achievement
09-2024
ADMINISTRATIVE ASSISTANT
TRX CITY SDN BHD
10.2014 - 02.2025
RECEPTIONIST CUM ADMIN ASSISTANT
PETRON REFINERY (M) BERHAD
06.2013 - 09.2014
ADMINISTRATIVE & SALES ASSISTANT
TOYOTA TSUSHO (M) SDN BHD
01.2002 - 04.2013
Certificate of Technical Studies - Computer Knowledge
COSMOPOINT INSTITUTE & INFORMATION TECHNOLOGIES
04.2001 - 06.2003
Intermediate Certificate - Basic Japanese Language
Japan Club Kuala Lumpur
04.2001 - 06.2003
ADMINISTRATIVE ASSISTANT & CUSTOMER SERVICE
KEN AIR SERVICES (M) SDN BHD
03.1997 - 01.2002
GENERAL CLERK
WILSON PARKING (M) SDN BHD
12.1992 - 01.1997
Languages
English
Japanese
Bahasa Malaysia
Adventure Activities and Travelling
"Certified in skydiving, demonstrating confidence, focus, and ability to stay calm under pressure"
Personal Information
- Date of Birth: 05/09/74
- Nationality: Malaysian
- Driving License: A01692268 DA
Adventure Activities and Travelling
"Certified in skydiving, demonstrating confidence, focus, and ability to stay calm under pressure"