Siti Hajar Sofiah Binti Yusri (Pya)

• Managed daily administrative and finance operations under direct Management Committee (MC) supervision to ensure smooth organisational functioning
• Prepare official correspondence, billing records, receipts, and payment vouchers (PV)
• Coordinate with residents, contractors, service providers, and authorities on operational matters
• Facilitated complaint handling, coordinated maintenance, and followed up on operational matters to enhance service delivery
• Compiled quotations, created comparison sheets, and organised management documentation to support informed decision-making
• Maintain filing systems, documentation control, and online banking/payment records

• Independently managed daily building operations and management office coordination
• Resolved resident complaints and enquiries, ensuring prompt operational follow-up
• Conducted site inspections and coordinated maintenance with contractors to ensure timely service delivery
• Prepared management office documentation including notices and reminders to facilitate effective communication
• Assisted with receipt issuance, payment vouchers (PV), and collection records
• Maintained filing systems and administrative documentation for office operations

AE

• Managed filing systems, internal records, and administrative documentation
• Drafted notices, reminders, and resident correspondence through Ecomm system
• Coordinated permit documentation, complaint records, and operational follow-up
• Assisted Building Executive in administrative and reporting matters

BE

• Conducted daily site inspections and monitored common property conditions
• Handled inter-floor leakage complaints and coordinated contractor investigations
• Monitored technician work progress and operational follow-up matters
• Prepared quotations, comparison sheets, notices, and management documentation
• Monitored renovation works, Form 28 submissions, and contractor coordination

• Assisted Building Manager with administrative support and site coordination
• Managed renovation applications, resident follow-up matters, and reminder notices
• Prepared receipts and assisted with payment verification and finance documentation
• Maintained filing systems and administrative records for management office operations

• Assisted with front desk operations, complaint logging, and issuance of notices and circulars
• Coordinated contractor follow-up, resident communication, and operational matters
• Assisted in implementation of house rules and resident management matters
• Assisted with receipt issuance, payment checking, and finance-related administrative tasks
• Supported inspections, filing systems, and daily facility management operations