Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Siti Hajar Binti Sani

Siti Hajar Binti Sani

Tea Barista
Petaling Jaya, Selangor,10

Summary

Adept at enhancing team productivity and sales, I leveraged teamwork and bubble tea crafting skills at Koi The Malaysia to elevate customer experiences and sales. My leadership at Hotel Pullman Bangsar fostered staff development and operational efficiency, showcasing my ability to blend culinary expertise with effective team management.


Friendly team player dedicated to making delicious specialty tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of tea-making equipment operations. Works well under pressure and in fast-paced settings.

Overview

6
6
years of professional experience
1
1
Certification
1
1
Language

Work History

Bubble And Tea Barista

Koi The Malaysia
11.2022 - 11.2024
  • Used POS system to accurately enter orders and process payments.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Prepared specialty drinks such as bubble and tea beverages.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Promoted additional items with beverages, increasing store sales.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.

Part Time Cashier

4Fingers Crispy Chicken
01.2021 - 12.2021
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Part Time Team Leader

Hotel Pullman Bangsar
01.2019 - 12.2021
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.

Education

No Degree - SPM

SMK SS17
Subang Jaya, Selangor, Malaysia
04.2001 -

Skills

Health and safety standards

Tea and Bubble cooking

Teamwork and collaboration

Packaging and labeling

Time management

Food presentation

Positive attitude

Inventory control

Sales techniques

Certification

Certificate Participate of Food Handling

Timeline

Bubble And Tea Barista

Koi The Malaysia
11.2022 - 11.2024

Certificate Participate of Food Handling

10-2021

Part Time Cashier

4Fingers Crispy Chicken
01.2021 - 12.2021

Part Time Team Leader

Hotel Pullman Bangsar
01.2019 - 12.2021

No Degree - SPM

SMK SS17
04.2001 -

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Siti Hajar Binti SaniTea Barista