Siti Haajar Shafii
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
12
12
years of professional experience
2
2
Languages
42
42
years of post-secondary education
Work History
Level Non-Executive
- Monthly Salary MYR 2,500 1) Answering incoming calls, taking messages, directing calls to the correct party, checking voicemails and returning missed calls
- Greets the visitor and directs them to the proper location Perform general office maintenance tasks such as keeping the office clean, safe and organized
- I also check office supply inventory, order new supplies and distribute supplies as needed.
Customer Service
LBS Bina Group Berhad
- Industry Construction / Building / Engineering Specialization
Level Junior Executive
- Monthly Salary MYR 2,400 Administrators include word processing, copy typing, letter writing, dealing with telephone and email enquirers, creating and maintaining filing systems, keeping diaries, arranging meetings/appointments
- Process the payment for media agencies, follow up payment and updating the status of payment for them
- Do competitor review, share ideas and present to brand team
- Checking tatabahasa for any content or word to be put in the poster or pamphlets., Monthly Salary MYR 1,800 Administrators include word processing, copy typing, letter writing, dealing with telephone and email enquiries, creating and maintaining filing systems, keeping diaries, arranging meetings/appointments and financial proposal office and human resources, both in central offices and within operating units
- I also dealing with customer for booking an appointment, assist petty cash for cash payment
- Prepared the documentation for submission of free service and warranty to ford Hq
- Also handling for staff training.
Receptionist Cum Admin
Vision IT Sdn Bhd
5 2023 - Current
- Industry Consulting (IT, Science, Engineering & Technical) Specialization Customer Service
Receptionis cum customer
06.2014 - 05.2023
Customer Service, Level Junior Executive
LBS Bina Group Berhad
05.2018 - 05.2020
- Monthly Salary MYR 2,400 Welcome visitors at the reception counter
- Answering phone calls and direct to the respective departments
- Liaising with all departments for arrangement of courier service and mailing matters
- To ensure all mails or documents received and deliver to staffs
- Attend all incoming calls and complaints received thru walk in and seek superior guidance for further action
- Forwarded all complaints to appropriate department for their further action and seek for superior advice
- Audit and checking new completed houses before delivery of vacant possession at the site together with Maintenance & Credit Department staffs
- Answers questions from clients about product and service benefits and doing sales at roadshow
- Involve in any event that company organize
- Industry Construction / Building / Engineering Specialization Advertising/Media Planning
Admin Assistant
KLCC Holdings Sdn Bhd
10.2013 - 06.2014
- Industry Property / Real Estate
Specialization Clerical/Administrative Support, Non-Executive
Capital Intertrade Sdn Bhd
08.2012 - 08.2013
- Role Contracts Administration Position Level, Monthly Salary MYR 1,400 Administrators include word processing, copy typing, letter writing, dealing with telephone and email enquiries, creating and maintaining filing systems, keeping diaries, arranging meetings/appointments and organizing travel for staff
- Industry Automobile / Automotive Ancillary / Vehicle Specialization Adminstration
Education
Diploma in Mass Communications -
Kolej Universiti Islam Antarabangsa Selangor (KUIS)
Skills
Microsoft Wordundefined
Additional Information
MYR 2,600, Selangor, Kuala Lumpur, Putrajaya, To apply the knowledge that I have accumulated from the experience and training offered in our school, to achieve advanced skills regarding new technologies applied in our industry, and to acquire knowledge about the position to be applied for.
Timeline
Customer Service, Level Junior Executive
LBS Bina Group Berhad
05.2018 - 05.2020
Receptionis cum customer
06.2014 - 05.2023
Admin Assistant
KLCC Holdings Sdn Bhd
10.2013 - 06.2014
Specialization Clerical/Administrative Support, Non-Executive
Capital Intertrade Sdn Bhd
08.2012 - 08.2013
Level Non-Executive
Customer Service
LBS Bina Group Berhad
Level Junior Executive
Receptionist Cum Admin
Vision IT Sdn Bhd
5 2023 - Current
Diploma in Mass Communications -
Kolej Universiti Islam Antarabangsa Selangor (KUIS)
Personal Information
- Age: 32 years
- Expected Salary: MYR 2,600
- Gender: Female
- Nationality: Malaysia
Personal Information
- Age: 32 years
- Expected Salary: MYR 2,600
- Gender: Female
- Nationality: Malaysia
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