SITI FATHAH ANUWAR @ ANNUAR
No 70, Jln 3/34, Bandar Tasik Puteri
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
2
2
Languages
Work History
Chargeback Senior Executive
Ambank (M) Berhad
01.2021 - Current
- Reduced financial losses from chargebacks by closely monitoring transactions and identifying suspicious activity.
- Identified fraud and reported suspected cases to appropriate contact.
- Streamlined dispute resolution process through effective communication with merchants, banks, and customers.
- Enhanced fraud detection by implementing advanced chargeback prevention strategies and tools.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Data Entry Clerk
Ambank (M) Berhad
09.2003 - 12.2020
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Facilitated smoother communication among departments by organizing shared digital files and creating easy-to-navigate folder structures.
- Followed established procedures to enter and process data correctly.
Education
Diploma - Multimedia Technology
Universiti Sultan Zainal Abidin (UNISZA)
Kuala Terengganu 2001
Skills
Microsoft Office
undefinedExpected Salary
RM8000 (Negotiable)
Reference
Ms Marhani bt Nordin
Assistant Manager
Ambank (M) Bhd
H/p No. : 60133311872
Timeline
Chargeback Senior Executive
Ambank (M) Berhad
01.2021 - Current
Data Entry Clerk
Ambank (M) Berhad
09.2003 - 12.2020
Diploma - Multimedia Technology
Universiti Sultan Zainal Abidin (UNISZA)
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