SITI FAIRUZ BINTI SATHIK RAHMAN
Tutor
Sungai Besar, Selangor
Summary
Dynamic and hardworking professional with experience in tutoring, small business operation and retail management. Skilled in cash flow management and adaptable teaching strategies, I excel in fostering client relationships and driving business growth. Committed to delivering exceptional service and optimizing processes for success.
Overview
3
3
Languages
1
1
Certification
16
16
years of professional experience
Work History
Startup Founder Pani Puri
Saf Pani Puri
01.2025 - Current
- managing business operation and customer orders.
- promoting products through social media marketing .
- developing communication and customer service skills.
Tutor
Smart Mind Home Centre
12.2019 - Current
- teaching and guiding primary students in assigned subjects.
- create an engaging and supportive learning environment .
- Monitored student progress and adapted teaching strategies for optimal learning outcomes.
- Collaborated with parents and teachers to provide feedback on student performance and growth.
Admin Clerk
P PLUS FULFILLMENT SERVICE
10.2025 - 12.2025
- Managed daily inbound outbound and outbound data of e-commerce parcels using logistics management systems to ensure 100%tracking accurancy.
- resolved customer enquiries , lost parcel claims and sending parcel documents.
- prepared and verified rider dispatch schedules to streamline daily hub operations.
Manager
Mini Market Salam Hijrah
12.2012 - 08.2024
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Managed inventory levels, optimizing stock turnover and minimizing waste.
- supervised staff scheduling, attendance, and performance
- handled customer inquiries, complaints ans service issues professionally
- managed cash flow , daily sales reports and banking transactions.
Accounts Assistant
Awanaz Accounting Firm
01.2010 - 06.2010
- Assisted in managing accounts payable and receivable to maintain optimal cash flow.
- Prepared financial statements and reports using accounting software to ensure accuracy and compliance.
- Reconciled bank statements with general ledger entries, identifying discrepancies for resolution.
- Coordinated with clients to gather necessary documentation for tax preparation and filing.
Education
High School Diploma -
Politeknik Ungku Omar
Ipoh, Perak, Malaysia 04.2001 -
Skills
Start-up operations
Cash flow management
Data-driven decision making
Client engagement
Business networking
Delegation and empowerment
Financial forecasting
Operational strategy
Market analysis
Parent-teacher communication
Adaptability and resilience
Financial analysis
Certification
Licensed Saf Pani puri
Timeline
Admin Clerk
P PLUS FULFILLMENT SERVICE
10.2025 - 12.2025
Startup Founder Pani Puri
Saf Pani Puri
01.2025 - Current
Tutor
Smart Mind Home Centre
12.2019 - Current
Manager
Mini Market Salam Hijrah
12.2012 - 08.2024
Accounts Assistant
Awanaz Accounting Firm
01.2010 - 06.2010
High School Diploma -
Politeknik Ungku Omar
04.2001 -
learning skills
I am eager to learn new knowledge and skills. i adapt and try to learn quickly to new job environment.
i work well independently and seek opportunities for self improvement and professional developments.