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SITI AMINAH NADHIRA MOHAMED FARAIS
Teacher
4, Jalan Delima 5/15, Taman Delima Indah, 81100, Johor Bahru
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
years of professional experience
3
Languages
Work History
Kedai Emas Sri Maya
Retail Worker
09.2023 - 08.2024
Job overview
- Enhanced customer satisfaction with attentive service and prompt resolution of complaints.
- Consistently met or exceeded sales targets through strong communication skills and persuasive techniques.
- Managed inventory levels to ensure adequate stock availability for peak selling periods.
- Built customer loyalty and retention by delivering excellent shopping experiences.
LookmyGlasses
Salesgirl
02.2022 - 03.2022
Job overview
- Increased store visibility by creating eye-catching merchandise displays that attracted customer attention.
- Contributed ideas during team meetings about how to improve overall store performance through marketing initiatives or process improvements.
- Exceeded sales goals through effective prospecting strategies, reaching out to potential clients via phone calls, emails, or social media platforms.
- Assisted in organizing promotional events within the store such as sales, product launches, and seasonal events to drive increased foot traffic and ultimately boost sales.
Billion Segamat
Sales Promoter
01.2017 - 03.2019
Job overview
- Increased customer interest by conducting engaging product demonstrations and providing detailed information on features and benefits.
- Recommended specific product options to meet customer needs.
- Identified interest in customers by explaining products and services and initiating conversations.
- Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
Education
UNITARKuala Lumpur, Malaysia
Postgraduate Diploma In Education from Education
04.2001
University Overview
- Teacher Practicum, SK Temenggong Abdul Rahman Segamat, December 2024
Universiti Utara MalaysiaSintok, Kedah
Bachelor of Hospitality Management from Hospitaility
04.2001
University Overview
- Dean's Awards (2019/2020)
- Dean's Awards (2020/2021)
- CGPA : 3.42
- Admin, Pejabat Tanah Segamat, October 2023
Sekolah Tinggi SegamatSegamat, Johor, Malaysia
High School Diploma
04.2001
University Overview
- CGPA: 3.17
Skills
Marketing
Creativity and innovation
Upselling strategies
Customer service
Educational technology
Problem-solving abilities
Effective communication
Teacher training
Multitasking
Educational best practices
Software
Microsoft word
MIcrosoft Excel
Microsoft Powerpoint
Canva
Timeline
Retail Worker
Kedai Emas Sri Maya
09.2023 - 08.2024
Salesgirl
LookmyGlasses
02.2022 - 03.2022
Sales Promoter
Billion Segamat
01.2017 - 03.2019
UNITAR
Postgraduate Diploma In Education from Education
04.2001
Universiti Utara Malaysia
Bachelor of Hospitality Management from Hospitaility
04.2001
Sekolah Tinggi Segamat
High School Diploma
04.2001