Siti Aisyah Binti Ayob

• Reviewed and analyzed claims to ensure accuracy, completeness, and compliance with company policies.
• Managed workload and priorities to meet claims processing meet deadlines for 3 companies.
• Reviewed applications and supporting documents to verify claims eligibility and accuracy.
• Responded to staff inquiries, providing detailed explanations of company policies and claims processes.

• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Greeted guests in with friendliness and professionalism.
• Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
• Organized new employee orientation schedules for new hires.

Prepare payroll for payroll shared services partners and ensure salary is credited on time