SITI AISHAH BAHIYAH BINTI ASHARUDIN
FASHION DESIGNER
Kuala Lumpur
Summary
Dynamic professional with a proven track record at Madame Irra Exclusive, excelling in fashion design and client service. Leveraged strong listening skills and creativity to develop innovative collections, enhancing consumer interest and driving sales. Recognized for fostering collaboration and maintaining supplier relationships, ensuring timely delivery and high-quality standards.
Overview
5
5
years of professional experience
Work History
Call Operator
Debt Collector
09.2025 - Current
- Managed availability of service through management of shared calendar solution.
- Exceeded monthly sales targets through persuasive cross-selling techniques tailored to individual customer needs.
- Kept up-to-date on company policies and product offerings to provide accurate information to callers, fostering trust and loyalty among customers.
- Improved customer satisfaction by efficiently handling inbound calls and addressing concerns promptly.
Fashion Designer
Madame Irra Exclusive
07.2020 - 09.2025
- Designed seasonal styles according to upcoming trends and popular color palettes.
- Designed sampling displays to enhance consumer interest.
- Selected fabrics, patterns and trims to use in final designs and meet desired aesthetics and quality standards.
- Worked closely with production teams to ensure high-quality manufacturing and timely delivery of products.
- Sketched artistic and fresh designs for consideration.
- Followed market trends and research to establish innovative product offerings for consumers.
- Developed and maintained relationships with suppliers, vendors and other industry professionals to stay informed about new developments and resources available.
- Created and presented design collections to buyers and other industry professionals to generate interest and secure orders.
- Collaborated with textile designers, patternmakers and sample makers to bring designs to life and meet target market needs.
- Collaborated with marketing teams for successful campaign launches, resulting in increased sales.
- Established a positive work culture by fostering open communication and providing constructive feedback; driving continuous improvement and creative growth within the team.
Education
Associate of Arts - Fashion Designer
Institut Kemahiran Belia Negara (IKBN)
Jitra, Kedah, Malaysia 04.2001 -
Skills
Patience and tolerance
Call follow-up
Telephone reception
Greeting customers
Client service
Call routing
Listening skills
Hobbies: realaxing ,reading ,hearing music,ets
...
Timeline
Call Operator
Debt Collector
09.2025 - Current
Fashion Designer
Madame Irra Exclusive
07.2020 - 09.2025
Associate of Arts - Fashion Designer
Institut Kemahiran Belia Negara (IKBN)
04.2001 -
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