Summary
Overview
Work History
Education
Skills
Timeline
Generic

SITI AISHAH binti ruslan

PT 5107 PERUMAHAN 466 KEMASIK

Summary

I am responsible , disdiplined ,and dedicated individual with a strong interest in administrative work . I am eager to learn a new skill , adapt quickly to new environments and complete tasks accurately and efficiently. i work well independently and as part of a team, with good communication and organizational skill.

I have basic knowledge of Microsoft Word, Microsoft Excel , and Microsoft PowerPoint, and i am capatable of handling document preparation, dara entry, filing, and other administrative tasks. I am confident that my commitment and willingness to learn will allow me to contribute effectively as a Clerk FELDA

Overview

10
10
years of professional experience

Work History

HUMMER

AS PROMOTER
MESRA MALL
07.2023 - 09.2026
  • Handled customer concerns and escalated major issues to supervisor.
  • Built and maintained courteous and effective working relationships.
  • Developed team communications and information for meetings.

BOOST JUICE BARS

AS BARISTA
MESRA MALL
10.2022 - 07.2023
  • Promoted safe working environment by implementing regulatory standards, policies and guidelines.
  • Developed excellent working knowledge of industry trends and improvements in processes.
  • Developed team communications and information for meetings.

SECRET RECIPE

AS BARISTA , CAKE CAUNTER, CHEFF
MESRA MALL , TERENGGANU
08.2018 - 09.2020
  • Trained and mentored employees to maximise team performance.
  • Developed team communications and information for meetings.
  • Developed excellent working knowledge of industry trends and improvements in processes.
  • Handled customer concerns and escalated major issues to supervisor.

7 ELEVEN

AS CASHIER
BANDAR BARU KERTEH, KEMAMAN
01.2017 - 07.2018
  • Achieved service time and quality targets.
  • Clean the store area and keep surroundings tidy each shift.
  • Communicate with customers politely and respond to questions clearly.
  • Count stock and count cash during store audits each shift.
  • Managed complaints with calm, clear communication and problem-solving.
  • Maintained clean, safe working environments to eliminate accident risks.
  • Engaged with customers to better understand needs and deliver excellent service.

Education

A-Levels - FORM 3

SMK TEJA PUTRA
FELDA KERTEH 01 KETENGAH JAYA DUNGUN TERENGGANU
2014

Skills

  • Customer service
  • Team building
  • Employee training
  • Process improvement
  • Effective communication
  • Customer relationship management
  • Communication skills
  • Calm under pressure
  • Team leadership and motivation
  • Commitment to excellence
  • Active listening
  • Safety standards
  • Inventory management

Timeline

HUMMER

AS PROMOTER
07.2023 - 09.2026

BOOST JUICE BARS

AS BARISTA
10.2022 - 07.2023

SECRET RECIPE

AS BARISTA , CAKE CAUNTER, CHEFF
08.2018 - 09.2020

7 ELEVEN

AS CASHIER
01.2017 - 07.2018

A-Levels - FORM 3

SMK TEJA PUTRA
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