Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic
SITI AISHAH  AWANG HARISFADILLAH

SITI AISHAH AWANG HARISFADILLAH

FRONT DESK
KEMAMAN

Summary

Energetic Front Desk Assistant with experience of a service clerk with good skills using phone, computer and office equipment. Strong multitasking, communication, and interpersonal skills. Pursuing full-time role that presents professional skill and expertise.

Overview

5
5
years of professional experience
9
9
years of post-secondary education

Work History

Front Office/Receptionist

FIRST RESIDENCE HOTEL
01.2017 - 04.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
  • Handled payments efficiently using company''s billing software which contributed to improved financial record keeping.
  • Assisted management with administrative tasks such as data entry, filing, and report generation as required.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved customer problems and complaints.

SALE ASISTANCE

TEN TEN GELIGA
01.2017 - 12.2017
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours necessary, cover shift, holiday shifts and when the need arises.
  • Greeting customer and assisting with purchase
  • Accurately process payment (cash,credit,debit) and issue receipt
  • assisted customers with locating products, answering enquiries about stock and providing a friendly efficient services.

Education

High School Diploma -

SMK RAJA SAKTI
KOTA BHARU, KELANTAN
04.2009 - 01.2014

UJIAN PENILAIAN SEKOLAH RENDAH -

SK SAUJANA UTAMA
01.2004 - 01.2008

Skills

  • Microsoft Office (MS Word, MS Excel, MS PowerPoint)
  • Fluent in Bahasa Melayu and English
  • Office administration skills
  • Effective telephone communication
  • Reliable in meeting commitments
  • Strong team collaboration
  • Cash handling
  • Adaptability to new challenges
  • Honest communication
  • Clerical support
  • Commitment to self-improvement

Personal Information

  • Age: 22
  • Date of Birth: 11/30/97
  • Gender: Female
  • Nationality: Malaysian

Timeline

Front Office/Receptionist

FIRST RESIDENCE HOTEL
01.2017 - 04.2022

SALE ASISTANCE

TEN TEN GELIGA
01.2017 - 12.2017

High School Diploma -

SMK RAJA SAKTI
04.2009 - 01.2014

UJIAN PENILAIAN SEKOLAH RENDAH -

SK SAUJANA UTAMA
01.2004 - 01.2008
SITI AISHAH AWANG HARISFADILLAHFRONT DESK