SITI ROHANI BAHARIN
Petaling Jaya
Summary
a person who wants to increase knowledge in various fields, able to absorb various tasks with excellent organizational skills and able to work in a good team. Detail-oriented Litigation Clerk with expertise in client communication and clerical tasks. Delivered exceptional service through effective appointment scheduling and claims processing. Focused on enhancing operational efficiency and supporting legal processes.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Litigation Clerk
The Chambers of P.Rajendran
Petaling Jaya
07.2023 - 07.2026
- Prepared summons documents for submission to the court
- Performed clerical tasks, including drafting letters of declaration, correspondence with other law firms, and clarifications to hospitals.
- Contacted clients to confirm accident details, ensuring accurate case information.
- Called insurance companies to discuss coverage options
- Scheduled appointments for clients with specialist centres
- Managed complaints with calm, clear communication and problem-solving.
- Engaged with customers to understand needs and provide tailored support.
Admin & Sales Asst
Spring automotive
Petaling jaya
09.2021 - 02.2023
- Handling Insurance Product
- Creating advertisement
- Do clerical works
- Send Vehicle to Inspections
Data Entry Clerk
Unisys Sdn Bhd
Petaling Jaya, Selangor
01.2020 - 09.2021
- Doing bank service work such as doing transactions for bank customers
- Do amended for cheque clearing
- Received cheque and checking cheque before cheque going to another departments
Telecollecter
P&a smart solution
Kuala Lumpur
07.2018 - 01.2020
- Making calls to customer about Pending Payment
- Doing clerical works
- Doing surveys to our customers location
- Created agendas and recorded meeting minutes
- Assisted the administration team with any required duties
Education
SPM -
Smk bandar utama
Petaling jaya05-2011
UPSR -
Sk Selayang jaya
Selayang05-2006
Skills
- Microsoft Word
- Microsoft Excel
- Client communication
- Document preparation
- Appointment scheduling
- Claims processing
Languages
Bahasa melayu
Bahasa English
Custom
muslim
Timeline
Litigation Clerk
The Chambers of P.Rajendran
07.2023 - 07.2026
Admin & Sales Asst
Spring automotive
09.2021 - 02.2023
Data Entry Clerk
Unisys Sdn Bhd
01.2020 - 09.2021
Telecollecter
P&a smart solution
07.2018 - 01.2020
SPM -
Smk bandar utama
UPSR -
Sk Selayang jaya