SITI NUR LIYANA
Fashion Designer
Subang Jaya
Summary
Creative and innovative thinker with passion for fashion design and keen eye for detail. Possesses comprehensive knowledge of design principles and fabric selection. Dedicated to creating unique and trendsetting designs that align with brand aesthetics and target audience preferences.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Fashion Advisor
MJ Department Store
10.2024 - 01.2025
- Utilized strong interpersonal skills to establish rapport with clients quickly, fostering trust in my fashion expertise during consultations.
- Partnered with other departments for cross-selling opportunities, maximizing store revenue potential.
- Exceeded sales targets consistently by utilizing effective upselling techniques and building strong relationships with both new and existing clientele.
- Developed loyal client relationships through consistent follow-up and communication, resulting in repeat business.
- Contributed to a positive shopping experience, efficiently addressing customer concerns and inquiries.
- Organized in-store events showcasing new collections, attracting customers and increasing overall sales.
Brand Management Intern (Apparel)
Zalora HQ
01.2023 - 01.2024
- Participated in brainstorming sessions and creative ideas for campaign development.
- Monitored industry news to stay current on best practices in branding, marketing, and innovation.
- Created reports to track campaign performance metrics, highlighting successes and identifying areas for improvement.
- Created and managed budgets to maximize brand reach and engagement.
Branch Manager & Marketing Head
Rojak SS15 Subang Jaya
01.2020 - 01.2023
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
Branch Manager
Restaurant Hamid Maju
01.2018 - 01.2020
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
Education
Bachelor of Design - Fashion Design
Tunku Abdul Rahman University of Management & Technology
09.2020 - 9 2023
Foundation in Arts - undefined
Tunku Abdul Rahman University of Management & Technology
09.2019 - 9 2020
SIJIL PELAJARAN MALAYSIA (SPM) - undefined
SMK Subang Bestari
01.2017 - 11 2018
Skills
Draping
Illustration
Sewing
Pattern Making
Adobe Photoshop
Adobe Illustrator
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Basic Photography
Outfit coordination
Fashion retail
Websites
Timeline
Fashion Advisor
MJ Department Store
10.2024 - 01.2025
Brand Management Intern (Apparel)
Zalora HQ
01.2023 - 01.2024
Bachelor of Design - Fashion Design
Tunku Abdul Rahman University of Management & Technology
09.2020 - 9 2023
Branch Manager & Marketing Head
Rojak SS15 Subang Jaya
01.2020 - 01.2023
Foundation in Arts - undefined
Tunku Abdul Rahman University of Management & Technology
09.2019 - 9 2020
Branch Manager
Restaurant Hamid Maju
01.2018 - 01.2020
SIJIL PELAJARAN MALAYSIA (SPM) - undefined
SMK Subang Bestari
01.2017 - 11 2018
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