Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
SITI NORUL' AIN MOHD AZIZI

SITI NORUL' AIN MOHD AZIZI

SENIOR ASSISTANT REGISTRAR
KLANG,SELANGOR DARUL EHSAN

Summary

In January 2025, I have decided to take an early retirement from Universiti Teknologi MARA due to family matters. Now the matters have been solved, and I am eagerly looking forward to giving my service the best I can in my career field. During my tenure in UiTM, I have attached to various departments where numerous skills and knowledge I have obtained. To name a few – communication, leadership, negotiation, secretarial skills, administrative skills, event management, documentation, ISO and academic management. With the various experiences that I have obtained during my services in UiTM and other organisations (DRB-HICOM Berhad and Perwira Ericsson Sdn Bhd), I strongly believe that my experience and knowledge may be valuable to your organization. With my work motto- learn, unlearn and relearn, my curiosity to venture new things never stops. By nature, my interest in networking, travelling, appreciating culture, arts and humanities and my happy and jovial features may enlighten your working hours in the organization. I believe in opportunities. Once people entrusted you with it, you should uphold and give the best you can.

Professional administrative specialist prepared to enhance operational efficiency and support executive teams. Proven track record in managing complex calendars, coordinating meetings, and handling sensitive information. Known for strong collaboration, adaptability, and excellent multitasking abilities.

Professional with strong organizational skills and knack for streamlining administrative processes. Adept at managing complex schedules, coordinating team efforts, and delivering results in fast-paced environments. Known for adaptability, reliability, and effective communication. Skilled in project management, task prioritization, and problem-solving.

Experienced with high-level administrative tasks, ensuring smooth office operations. Utilizes advanced organizational and time-management skills to support executives effectively. Knowledge of handling confidential information with discretion and professionalism.

Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.

Overview

13
13
years of professional experience
2
2
Languages

Work History

Senior Assistant Registrar (Head of Administration), Department of Digital

Universiti Teknologi MARA
Shah Alam, Selangor
03.2023 - 01.2025
  • Head of Human Resource and Administration for Department of Digital in Universiti Teknologi MARA Shah Alam.
  • Assisted in the preparation of financial statements and budgets.
  • Excellent communication and organizational skills.
  • Head of the organizing committee at every event hosted by the department.
  • Act as the corporate communication role.
  • Managing 200 staff appraisals and nomination for Best Service Awards Annually.
  • Oversaw daily operations within the department, delegating tasks efficiently and maintaining a positive work environment for all team members.
  • Facilitated regular staff training sessions to keep employees up-to-date on industry best practices and company policies.
  • Developed strong working relationships with internal departments and external partners, fostering seamless collaboration across teams.
  • Evaluated employee performance through regular feedback sessions, setting clear expectations for growth and development opportunities.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Maintained strict confidentiality of sensitive information while managing complex filing systems for both physical documents and digital records.
  • Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.
  • Trained and supervised employees on office policies and procedures.
  • Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Ensured accurate student records by diligently maintaining and updating information in the database.
  • Greeted every guest with personable approach and provided knowledgeable service.
  • Maintained positive relationships with faculty members to facilitate seamless coordination on course offerings, schedules, and other academic matters impacting students'' experiences.
  • Assisted with accreditation efforts through meticulous record-keeping and timely submission of required documentation.
  • Facilitated student registration with admissions and records departments for smooth administration processes.
  • Monitored enrollment processes to meet regulations and accreditation standards.
  • Participated in the development of institutional policies related to registration, grading, and graduation requirements, ensuring a consistent approach across all departments.
  • Supported students in distress by connecting them with appropriate academic and mental health resources.
  • Collaborated with senior leadership to develop strategic plans aimed at achieving organizational objectives.
  • Managed financial resources for the department, ensuring optimal allocation and cost-saving measures.
  • Created organized filing system to manage department documents.

Senior Assistant Registrar (Head of Administration and Secretariat for University's Quality Awards), Institute of Quality and Knowledge Advancement (InQKA)

Universiti Teknologi MARA
10.2017 - 03.2023
  • Leading in Human Resource and Administration matters to the Institute.
  • Leading in financial matters for the Institute (budgeting, controlling, purchasing, assets, verification, disposal, etc.).
  • Preparing/ consolidating necessary reports for the departments to be presented to the university's top management.
  • Maintaining department documentation in every aspect.
  • Maintaining department office safety and health matters.
  • Secretariat in the management of university quality awards.

Assistant Registrar, Faculty of Film, Theater and Animation

Universiti Teknologi MARA
Puncak Perdana, Selangor
03.2012 - 10.2017
  • Leading the Academic Affairs of the faculty
  • Coordinating student intakes (projections, promotions, interview etc.)
  • Maintaining students' academic operations aspects (add/drop subject, timetable, classrooms, lecturers, examinations, graduations etc.)
  • Assisting academic quality of the faculty
  • Curriculum design, MQA documents, accreditations etc.
  • Internal auditing.
  • Faculty events
  • Operational matters at every faculty official event.
  • Coordinated with other departments to facilitate cross-functional projects related to enrollment management and student success.
  • Supported accreditation efforts through timely submission of reports and documentation required by accrediting bodies.
  • Collaborated with other registrars in the region to share best practices, fostering continuous improvement within the profession.
  • Conducted regular audits of student records, maintaining compliance with institutional policies and federal regulations.
  • Served as a liaison between students and academic advisors, facilitating communication for effective degree planning.
  • Assisted in the development of academic policies, promoting consistency and alignment with institutional goals.
  • Provided exceptional customer service to students, addressing inquiries regarding registration, transcripts, and degree requirements.
  • Maintained accurate student records, contributing to efficient administration and data-driven decision making.
  • Organized, reviewed, and filed paperwork for secure recordkeeping.
  • Greeted every guest with personable approach and provided knowledgeable service.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Education

Executive Masters - Administrative Science, Administrative Science & Policy Studies

UiTM
Shah Alam
10.2019

Bachelor of Corporate Administration with Honours Second Class (Lower) - Administrative Science and Policy Studies

UiTM
09.2005

Sijil Am Pelajaran - Bahasa Melayu

Sekolah Menengah (P) Bukit Kuda Klang
Klang
07.1993

Sijil Pelajaran Malaysia - Lulus

Sekolah Menengah (P) Bukit Kuda Klang
Klang
11.1992

Skills

  • Teamwork

  • Work ethic

  • Adaptability

Strong organization

Meeting facilitation

Office administration

Computer skills

Accomplishments

  • Collaborated with team of 10 in the development of automated system for Vice Chancellor's Quality Awards competition.
  • Documented and resolved 15 academic programmes which led to MQA Accreditation.
  • Achieved in inviting dignitary guests during Vice Chancellor's Professorial lectures with accuracy and efficiency.
  • Achieved ticket selling through effectively helping with theater shows (Teater Tan Sri Arshad Ayub).

Timeline

Senior Assistant Registrar (Head of Administration), Department of Digital

Universiti Teknologi MARA
03.2023 - 01.2025

Senior Assistant Registrar (Head of Administration and Secretariat for University's Quality Awards), Institute of Quality and Knowledge Advancement (InQKA)

Universiti Teknologi MARA
10.2017 - 03.2023

Assistant Registrar, Faculty of Film, Theater and Animation

Universiti Teknologi MARA
03.2012 - 10.2017

Executive Masters - Administrative Science, Administrative Science & Policy Studies

UiTM

Bachelor of Corporate Administration with Honours Second Class (Lower) - Administrative Science and Policy Studies

UiTM

Sijil Am Pelajaran - Bahasa Melayu

Sekolah Menengah (P) Bukit Kuda Klang

Sijil Pelajaran Malaysia - Lulus

Sekolah Menengah (P) Bukit Kuda Klang

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