Siti Fathihaah
STAFFING & OPERATION SUPERVISOR
Kuala Lumpur
Summary
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Sales Assistant
Ariani Ready to Wear
06.2022 - 07.2022
- Assisted customers in selecting products and services based on their individual needs.
- Provided advice regarding product features, pricing and availability.
- Developed customer relationships to ensure satisfaction with products and services.
Branch Admin Executive
House of Ariani
08.2022 - 07.2023
- Fully responsible for stock takes planning, process and submit the report for audit department.
- Provided administrative support to executives including fielding telephone calls, responding to emails and scheduling meetings.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
- Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
Staffing & Operation Supervisor
Valiram Group
09.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Responsible for hiring staff, managing attendance, and addressing any issues related to store operations and employee matters.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Education
SPM - BUSINESS AND ACCOUNTING
SMK BANDAR TASIK PUTERI
01.2013 - 12.2017
Diploma in Public Administration - Public & Corporate Administrative, Laws and Politics
UNIVERSITI TEKNOLOGI MARA (UITM)
RAUB, PAHANG 07.2019 - 05.2022
Skills
Strong work ethic
Energetic
Multitasking
Operations management
Accomplishments
- Head of organizational management (Student Representative Council Secretariat)
- General Secretary in the biggest University Faculty Association
- Finalist in the University Debate Competition
- Talented in performing in the University Dance Association
- Involvement in inter-faculty Netball competition between faculty in campus
- Conducting Association and Faculty Events / Programmed in campus
- Graduated in First Class student for Dean's List Honoree of Diploma in Public Administration
Results
Semester 1 - (3.65 / 4.00) Dean List Award
Semester 2 - (3.51 / 4.00) Dean List Award
Semester 3 - (3.39 / 4.00) Pass
Semester 4 - (3.61 / 4.00) Dean List Award
Semester 5 - (3.89 / 4.00) Dean List Award
Timeline
Staffing & Operation Supervisor
Valiram Group
09.2023 - Current
Branch Admin Executive
House of Ariani
08.2022 - 07.2023
Sales Assistant
Ariani Ready to Wear
06.2022 - 07.2022
Diploma in Public Administration - Public & Corporate Administrative, Laws and Politics
UNIVERSITI TEKNOLOGI MARA (UITM)
07.2019 - 05.2022
SPM - BUSINESS AND ACCOUNTING
SMK BANDAR TASIK PUTERI
01.2013 - 12.2017
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