Summary
Overview
Work History
Education
Skills
Custom Section
References
Personal Information
Timeline
Generic
SITI ASIAH BINTI SAUWARI

SITI ASIAH BINTI SAUWARI

Shah Alam

Summary

Detail-oriented and responsible administrative and customer service professional with experience in records management, front desk operations, and retail sales. Skilled in document handling, data entry, customer interaction, and maintaining accurate records. Able to work efficiently in fast-paced environments while delivering excellent service.

Overview

17
17
years of professional experience

Work History

Assistant (Clerical/Operations)

Majlis Perbandaran Ampang Jaya
02.2020 - 09.2024
  • Grade 19 (Daily Part-Time Worker)

· Maintained effective communication, documentation, and filing systems to ensure accurate record-keeping.

· Performed front desk duties, including locating account numbers based on client-provided addresses.

· Managed updates to property ownership information and ensured records were kept up to date.

· Reviewed and verified all relevant documents during client interactions.

· Updated property ownership records upon receipt of complete and valid documentation.

· Prepared and issued property tax bills to customers.

Junior Sales Officer Marketing

The Flower Corporate Sdn Bhd
10.2013 - 05.2016

· Contacted customers through the system to arrange appointments and advise them on required documents.

· Provided information on available packages and loan facilities to customers.

· Assisted customers interested in applying by guiding them on document submission.

· Scanned and uploaded customer documents into the system for processing.

Records Management

Great Eastern Life Assurance Malaysia Berhad
01.2011 - 05.2012

· Retrieved archived documents based on record dates, including insurance policy files.

· Prepared policy documents for scanning and digital storage.

· Verified the accuracy of scanned documents before submitting them for senior approval.

· Reported daily document scanning output to the HR department.

Men’s Clothing Sales Assistant

Sander Apparel (M) Sdn Bhd
01.2008 - 06.2009

· Ensured all products were properly labeled with correct prices and well organized in the store.

· Monitored and checked product stock levels on a daily basis.

· Assisted customers by explaining product quality and delivering excellent service.

· Prepared and submitted monthly sales reports.

· Processed price labeling requests, stock replenishment, and returns with manager approval.

Education

Malaysian Higher School Certificate - Business Studies

Sek. Men. Keb Hulu Kelang
01.2007

Malaysian Certificate of Education - Social Science

01.2005

Lower Secondary Assessment -

Sek. Men. Keb Hulu Kelang
01.2003

Skills

  • Microsoft Word
  • Power Point
  • Excel
  • Customer Service & Communication
  • Document Management & Record Keeping
  • Data Entry & System Processing
  • Administrative Support
  • Attention to Detail
  • Time Management & Organization

Custom Section

880620-14-5066

References

  • Noorfarzlinda Binti Mohd Daud, Majlis Perbandaran Ampang Jaya, Department of Valuation and Property Management, Valuation Officer, W41, noorfarzlinda@mpaj.gov.my, 013-2082758
  • Rosnihazslan Bin A. Ghani, Majlis Perbandaran Ampang Jaya, Department of Valuation and Property Management, Assistant Officer, W33, 019-6069499
  • Tan Chuan Kit, The Flower Corporate Sdn Bhd, Manager, 03-58807097
  • Norizan Che Anat, Great Eastern Life Assurance Malaysia Berhad, Chief Clerk, NorizanCheAnat@lifeisgreat.com.my, 019-2626192

Personal Information

  • Age: 38
  • Ethnicity: Malay
  • Height: 153cm
  • Weight: 44Kg

Timeline

Assistant (Clerical/Operations)

Majlis Perbandaran Ampang Jaya
02.2020 - 09.2024

Junior Sales Officer Marketing

The Flower Corporate Sdn Bhd
10.2013 - 05.2016

Records Management

Great Eastern Life Assurance Malaysia Berhad
01.2011 - 05.2012

Men’s Clothing Sales Assistant

Sander Apparel (M) Sdn Bhd
01.2008 - 06.2009

Malaysian Higher School Certificate - Business Studies

Sek. Men. Keb Hulu Kelang

Malaysian Certificate of Education - Social Science

Lower Secondary Assessment -

Sek. Men. Keb Hulu Kelang
SITI ASIAH BINTI SAUWARI