

Detail-oriented and responsible administrative and customer service professional with experience in records management, front desk operations, and retail sales. Skilled in document handling, data entry, customer interaction, and maintaining accurate records. Able to work efficiently in fast-paced environments while delivering excellent service.
· Maintained effective communication, documentation, and filing systems to ensure accurate record-keeping.
· Performed front desk duties, including locating account numbers based on client-provided addresses.
· Managed updates to property ownership information and ensured records were kept up to date.
· Reviewed and verified all relevant documents during client interactions.
· Updated property ownership records upon receipt of complete and valid documentation.
· Prepared and issued property tax bills to customers.
· Contacted customers through the system to arrange appointments and advise them on required documents.
· Provided information on available packages and loan facilities to customers.
· Assisted customers interested in applying by guiding them on document submission.
· Scanned and uploaded customer documents into the system for processing.
· Retrieved archived documents based on record dates, including insurance policy files.
· Prepared policy documents for scanning and digital storage.
· Verified the accuracy of scanned documents before submitting them for senior approval.
· Reported daily document scanning output to the HR department.
· Ensured all products were properly labeled with correct prices and well organized in the store.
· Monitored and checked product stock levels on a daily basis.
· Assisted customers by explaining product quality and delivering excellent service.
· Prepared and submitted monthly sales reports.
· Processed price labeling requests, stock replenishment, and returns with manager approval.
880620-14-5066