Siti Aisyah Abd Rahman

• Responsible for the employee lifecycle ensuring the organization has the right people with the right skills in place to support the current and future needs of the business.

• Manage the company’s recruitment function – including drafting job specifications, posting job adverts on multiple platforms, screening CVs, scheduling interviews, conducting interviews, managing the full offer including suitability checks and onboarding processes.

• Act as the first point of contact for all People queries, including maternity, performance management, sickness and/or absences.

• Oversee Payroll on a monthly basis, assisting with payroll data entry and queries as needed.

• Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
• Oversaw departmental budgets to ensure financial efficiency, leading to significant reduction in unnecessary expenditures.
• Developed detailed plans based on broad guidance and direction.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

• Provided optimal assistance to the General Manager and handled a variety task.
• Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
• Worked closely with Unit Manager to ensure timely completion do administrative tasks.
• Established clear performance expectations for staff members which led to increased accountability.
• Analyzed sales data to identify opportunities for growth and areas for improvement, informing strategic direction.
• Led sales department with highest quarterly sales for two consecutive years.
• Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
• Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.

• - Worked with the Department Manager to assist staff and company meetings.
• - Served as direct assistant to production supervisor, supporting all aspects of production and office management.
• - Remained flexible, adaptable, and punctual.

• Streamlined onboarding process for new employees with well-structured orientation sessions and clear communication of company values and expectations.
• Improved trainee understanding by utilizing diverse teaching methods, such as hands-on activities, group discussions, and multimedia presentations.
• Mentored junior trainers on best practices for instructional design and delivery techniques, contributing to the professional growth of team members.